If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.

It serves as a verifiable record, containing key details such as: Traders' real names Transaction dates Transaction amounts Transaction types Payment details This receipt can be exported in PDF format and is especially useful for clarifying transaction details or verifying counterparties when needed. Sample of a P2P order receipt on our platformHow do I download a P2P order receipt?

The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?

Please provide a PDF file or a clear photo of the document; screenshots are not accepted. The address on the document should match the residential information you provided during your identity verification. The document must be in your name.

Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

The POA must be a clear photo of your original POA or a PDF file. The POA must match with the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdictions.

A few tips for successful identity verification: Unable to upload photos in the app First, please check whether your network connection is stable and whether camera permissions are enabled on your phone. If the issue persists, we recommend uninstalling and reinstalling the app (if you use the Web3 Wallet, please back up your seed phrases and private key first), or updating the app to the latest version.

Your awareness is your first line of defense. By staying alert to suspicious activity and maintaining good security hygiene, you can significantly reduce the risk of Trojan horse attacks and account takeovers. If you’re ever unsure or need help, don’t hesitate to reach out to OKX Support.

First you'll need an OKX account. For information on how to apply for an account on our platform, please read here. Once you have your account, signing up to use our Block Trading couldn't be more simple! First, deposit fiat or crypto so that you meet the minimum asset requirement of $200,000. You can find a helpful explainer here. Then, navigate to the Liquid marketplace option in the Trade menu on the top bar.

To determine the best quote on RFQs with multiple quote currencies, we first convert each leg's price into USD and then sort using the same logic as above: best bid being the highest value and best ask being the lowest.

Rewards are limited and will be distributed on a first-come, first-served basis. Note: Net deposit = eligible deposits − withdrawals.Q: When will the new user basic task reward be distributed? Rewards will be distributed within 7 days after the campaign ends upon task completion.Other FAQsQ: Why can't I complete the first-time trade task? The first-time trade (FTT) task is only available to users who have not performed a first-time trade (FTT) prior to enrolling in the campaign.

The campaign period only limits the window in which users must complete their First Qualifying Trade. It does not affect users' ability to claim the already-earned rewards. Once the campaign period expires, users who have not yet completed their First Qualifying Tradewill no longer be able to earn rewards under this Program.4. What are the First Qualifying Trade requirements to claim for the New User Full Rebate Program?

This promotion is on a first-come, first-served basis, and a maximum of 2720 eligible participants will each receive the reward. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of reward, are the sole responsibility of the individual reward recipient.

Web: verify the ownership of receiving account for the first time cash withdrawal App: verify the ownership of receiving account for the first time cash withdrawalFAQ1. Why am I not able to see the "Withdraw AED" feature? To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Can I make a withdrawal while my bank account verification is still pending? No.

To get the RL OKXclusive Pass, you will need to download the OKX App first. Please follow this step-by-step tutorial to create your crypto wallet and claim the RL OKXclusive Pass.