All
FAQ
Announcements
Product documents
How do I reset Two-factor authentication (2FA)?
details and select Confirm You'll receive a confirmation upon successfully resetting your authentication method If you don't remember password, can't login: Please follow here to reset both your password and two-factor authenticationOn the web If you remember password but fail two-factor authentication (2FA) Log into your account as usual, then the system will trigger two-factor authentication In Unable to verify?Published on Sep 15, 2023Updated on Mar 28, 20266,183How do I reset my Two-factor authentication (2FA)?
section, select reset Select Reset to proceed You'll be prompted to download the OKX app Note: you're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator appPublished on Sep 15, 2023Updated on Oct 15, 202524OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
If you have not received the event rewards within 48 hours after completing the account verification, please contact customer service, and we will actively follow up on the situation.Published on Dec 26, 2023Updated on Apr 3, 20264,135What are the most commonly used DApps?
If you have any questions while using OKX Wallet, feel free to contact us at any time.Published on Nov 15, 2022Updated on Feb 12, 2026462How do I use the SKDJ indicator?
This makes it especially useful for detecting short-term momentum and evaluating medium-term trend changes more clearly.How does the SKDJ indicator work? Like the KDJ indicator, SKDJ displays two lines on the chart: K line: represents the percentage of the current price relative to the highest price over a specific period. D line: represents the simple moving average of K.Published on Jun 22, 2025Updated on Mar 26, 20266How do I use Trading bonus?
If we see any suspicious behavior, or the malicious use or abuse of Trading bonus, OKX reserves the right to take appropriate actions against the involved accounts. OKX retains the ultimate interpretation right of the terms and conditions for the use of trading bonus.Published on Mar 8, 2024Updated on Apr 6, 20261,142How do I use OKX NFT?
You can buy your favorite NFTs using crypto assets in your OKX wallet through Make offer or Buy options Select either Buy or Make offer according to your preference Ensure you have sufficient cryptos to buy an NFT and complete the operations as required Ensure you have sufficient cryptos to make an offer on NFT and complete the operations as required 4. You can also add multiple NFTs to your OKX cart, and purchase at one click to save the network fees.Published on Aug 22, 2023Updated on Mar 25, 20265,152How do I use On-chain Earn?
OKX On-chain Earn offers you two ways to earn rewards: Proof-of-Stake (PoS) staking and DeFi protocols. PoS staking involves holding and staking cryptocurrency tokens to secure the network and receive rewards in the form of newly minted tokens or transaction fees. DeFi protocols enable you to earn rewards by providing liquidity, participating in yield farming, and borrowing or lending cryptocurrency.Published on Aug 18, 2023Updated on Mar 5, 202668How do I use Dual Investment?
Choosing early redemption also means you'll only receive the crypto that you used to invest. For example, if you invested BTC, you'll only be able to redeem BTC and won't have the choice of redeeming in USDT. 6. How will I receive the Dual Investment earnings? Generally, your earnings will be automatically credited to your funding account at around 16:00(UTC+8) on the expiration date. Under certain circumstances, the settlement might be delayed by up to 24 hours.Published on Aug 18, 2023Updated on Mar 4, 202665Understanding the risks of using digital payment token services
If the platform you use is compromised, your assets and personal data may be stolen. If you share login details with a scammer, they could gain full access to your account. Using a regulated platform with strong security helps reduce risk, but no system is foolproof. Always protect your credentials and never share them with unknown parties.Custody Risk When you entrust your DPTs to a platform for safekeeping, that platform acts as your custodian.Published on Jun 17, 2025Updated on Nov 17, 20252How do I use Merchant Coupon Code?
Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 24, 202619How do I use the custom interval feature?
By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.Published on Mar 5, 2025Updated on Sep 10, 20255How do I use the custom formula feature?
Learn how you can use the custom interval feature here.Published on Mar 5, 2025Updated on Sep 10, 20254What's Spot DCA (Martingale) bot and how to use it?
AI strategy: use the parameters recommended by backtested strategy (These parameters are based on a weekly backtest of this pair). Lead bots: copy lead traders' winning bots on the Marketplace in one-click.What are the DCA trading parameters? Price steps: percentage difference between two consecutive safety orders, denominated in quote currency.Published on Nov 13, 2024Updated on Feb 9, 202629How do I use the iceberg trading bot?
Open your OKX app, go to Homepage and select Trade Select Trade from the homepage In the Trade menu, select Trading bots Select Trading bots from the trade menu To enter iceberg mode, select Iceberg from the Slicing bots option Select the Iceberg bot under the Slicing bots section In the Iceberg section, select the product and trading pair you want to trade using the top menu. You can use the trading bot in the spot, perpetual, futures, margin, and options markets.Published on Oct 28, 2024Updated on Feb 9, 20269