All
FAQ
Announcements
Product documents
What's the P2P Merchant Program?
If you're active in the P2P marketplace, becoming Super and Diamond Merchants would elevate your P2P trading experiences, such as unlocking access to more features and higher transaction limits. Compare the benefits here.How do I apply and become a Super Merchant? Anyone who has met security and trading statistics requirements can apply to become a Super Merchant.Published on Sep 5, 2023Updated on Feb 25, 2026601What is a featured ad on OKX P2P trading?
The featured ad is available for the ad from Super and Diamond merchants only. Super and Diamond merchants will be invited or selected by the OKX P2P trading team based on their high trading performance, and will receive an email notification of the invitation, containing relevant information such as the featured period, and crucial notes that should be considered.What should I do before my featured period starts?Published on Jul 21, 2023Updated on Mar 16, 2026220How do I explore new trading opportunities on OKX?
Staying on top of information and gauging social sentiment is key to spotting the right opportunities, especially in a fast-moving market where Bitcoin prices can be super volatile. Our new advanced feature, OKX Feed, is designed to boost your crypto trading experience, including crypto-specific insights, real-time updates from whitelisted X accounts, and community-driven content using sentiment analysis. Stay globally connected to crypto news and access critical updates.Published on Jan 17, 2025Updated on Oct 15, 20253What are the most commonly used DApps?
Catizen: A super casual cat-raising game in the Telegram ecosystem. The gameplay is relatively simple. Players will play as the owner of a cat cafe and can manage up to 12 cats of different levels at the same time. Every 2 cats of the same level can be combined into higher-level cats, which can generate tokens. As the cat's level increases, the more tokens can be generated per second. Tokens can be used to directly purchase high-level cats in the store to speed up the game progress.Published on Nov 15, 2022Updated on Feb 12, 2026462Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~1 BTC) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 3: the user converts his 1 BTC to ETH at the price of 3,000 USDC/ETH. He receives 20 ETH at 17:10 UTC.Published on May 13, 2024Updated on Apr 3, 2026346How do I update my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and select Menu Open Menu page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on Aug 22, 2023Updated on Oct 15, 202529How can I do spot trading with the Jupyter Notebook?
Learn more on how to access our market data and refer to the code below. 1 import okx.MarketData as MarketData 2 flag = "1" # live trading: 0, demo trading: 1 3 marketDataAPI = MarketData.MarketAPI(flag=flag) 4 result = marketDataAPI.get_tickers(instType="SPOT")print(result)6. How can I read the available trading pairs?Published on Sep 29, 2023Updated on Sep 10, 2025551How do I change my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and go to User Center Open User Center page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on Aug 22, 2023Updated on Mar 4, 202619,598How long does it take for a deposit to be completed?
OKX completes the deposit process based on the final Layer 1 status and block confirmations. [1 Bundle Verification]: the deposit only requires verification on Layer 2. [2 Bundle Verifications]: the deposit requires verification on both Layer 1 and Layer 2.Blockchain Network Congestion When the blockchain network is congested, transaction confirmation times may be extended, which can delay the deposit arrival time.Published on Oct 17, 2024Updated on Jan 1, 2026415Trading Fee Rules FAQ
Trader A (Maker fee: 0.02%; Taker fee: 0.03%) bought 100 contracts of call options (notional is 1 BTC): If trader A is the taker when order filled, so the Trading fee = Min(0.03% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0003 BTC; If trader A is the maker when order filled, so the Trading fee = Min(0.02% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0002 BTC.Published on Mar 22, 2024Updated on Apr 9, 20261,078OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on Mar 16, 2026650What's Spot DCA (Martingale) bot and how to use it?
Safety orders will be placed when the price changes: 1% = (0 + 1 × 2*0)% 3% = (1 + 1 × 2*1)% 7% = (3 + 1 × 2*2)%, and many more Multiple parameters are available for selection Learn more about other trading bots available here.Published on Nov 13, 2024Updated on Feb 9, 202629How do I secure my MPC wallet?
When you create an MPC wallet, 3 private key shares will be generated: Share 1 : generated by your MPC wallet Share 2 : generated and stored on your device Share 3 : generated by your device, encrypted, and backed up to your device's cloud When you're completing your transaction, you're required to have both Share 1 and Share 2 to generate a complete private key and Share 3 as your backup private key share. 3 private key shares will be generated and stored separatelyHow do I back up my wallet?Published on Aug 22, 2023Updated on Nov 17, 2025420What's the risk and runtime for Smart Picks?
It’s a way to measure the level of risk or exposure in a particular trading strategy.For example: If a strategy fully invests in spot positions, the Delta value is 1, meaning the strategy is directly affected by changes in the asset’s price. A lower Delta (less than 1) means less exposure to market movements, which generally makes the strategy safer or more conservative. A higher Delta (greater than 1) means more exposure to price changes, often through leverage, making the strategy riskier.Published on Sep 26, 2024Updated on Feb 9, 2026267What are the rules for P2P order cancellation?
You'll be banned for 15 minutes, 30 minutes, 1 hour, 4 hours, or all day. It'll be cleared at 00:00 on the same day. Trigger Restriction Duration 1st time The number of cancellations reaches the upper limit of the day.Published on Aug 16, 2023Updated on Apr 10, 20261,772