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How do I make a deposit? (app)
You won't receive your assets if you deposited the crypto amount less than the minimum amount. Some crypto (for example, XRP) generates a tag/memo, usually a string of numbers. You need to enter the deposit address and tag/memo when depositing. Otherwise, you'll lose your assets. Select here to learn more about how to deposit crypto with a tag/memo.Published on 22 Aug 2023Updated on 9 Apr 2026FAQ149,440How do I make a withdrawal? (web)
The withdrawal submitted pop-up notice will appear once the submission is doneInternal transfer Select crypto to withdraw and internal (free) withdrawal method Select crypto and internal withdrawal method to withdraw Complete the withdrawal details and select Next Select recipient and insert recipient info (Phone number / Email / Sub-account / UID) Note: the withdrawal recipient needs to be a verified user, learn more on how you can be verified here.Published on 22 Aug 2023Updated on 27 Mar 2026FAQ1,573How do I make a withdrawal? (app)
For more details, please refer to How to Transfer Crypto from OKX to a Private Wallet? Select exchanges or wallets to perform an on-chain withdrawal Complete the withdrawal details below and select Submit Fill in address Note: you can enable allowlist mode to protect your assets. Insert Withdrawal amount Note: the withdrawal amount should be more than the minimum amount but can't exceed the limit based on your verification level.Published on 22 Aug 2023Updated on 8 Apr 2026FAQ5,850How do I make a deposit? (web)
You won't receive your assets if you deposited the crypto amount less than the minimum amount. Some crypto (for example, XRP) generates a tag/memo which is usually a string of numbers. You need to enter both the deposit address and tag/memo when you're depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.Published on 13 Aug 2023Updated on 8 Apr 2026FAQ7,622OKX is going to delist several spot trading pairs
For any inquiries regarding this delisting update, please feel free to contact us in the official OKX Telegram group or via the Support Center. Risk Warning: Trading digital assets involves significant risks and can result in the loss of your invested capital. You should ensure that you fully understand the risk involved and take into consideration your level of experience, investment objectives and seek independent financial advice if necessary. OKX Apr. 28, 2023 (UTC)Published on 28 Apr 2023Updated on 17 Nov 2025AnnouncementsOKX is going to delist several margin trading pairs
Each crypto pair will take around 1 hour to suspend. Users with borrowings or collateral of the above crypto pairs in margin trading and flexible loan should make sure to repay before the delisting times. A forced payment will be triggered if unpaid borrowings remain due by the delisting times. Please note: Prices may experience extreme fluctuations. To avoid losses caused by forced repayment, we recommend you stop trading pairs listed above and close all underlying positions in advance. 2.Published on 6 Apr 2023Updated on 17 Nov 2025Announcements14-Day Free Trading Terms and Conditions
Please see the OKX Terms of Service for more information. OKX is not responsible for technical, pictorial, typographical, or editorial errors or omissions. For more information, go to www.okx.com © OKX. All rights reserved.Published on 16 May 2023Updated on 17 Nov 2025AnnouncementsOKX Wallet Now Offers Free Gas Transfer
How to participate: Currently, this feature is only supported by the "Slow" and "Average" modes for fungible token transfer when initiated through our latest OKX App. It is not supported for NFT transfer, contract interaction, or approval actions. You can click on the "Free transfer" button on the free gas landing page in the latest version of the App or use the Wallet - Send - Select crypto to experience free gas transfer.Published on 18 Apr 2023Updated on 17 Nov 2025AnnouncementsOKX Wallet to Launch Cryptopedia Season 2
How to Participate? (1) Download the OKX Wallet or ensure that the app version is not lower than 6.16.1. Open the App and select Wallet from the top toggle (2) Create a wallet or import an existing one. Then, click Discover tab at the bottom to access the DApp Discover page, and tap Cryptopedia: Learn to Earn (3) Click Season 2 Suiswap to access the interactive zone, and click Start now (4) Complete a swap on Sui Network through OKX DEX.Published on 2 June 2023Updated on 17 Nov 2025AnnouncementsHold more BETH to enjoy exclusive ZBC airdrops
Note: The continuous on-chain rewards obtained by holding BETH before the campaign will also be considered as additional holdings during the campaign period and are eligible for airdrop rewards. 2. How to get BETH? Go to the OKX ETH staking page Spot trade on BETH/USDT and BETH/ETH 3. Rules Before the campaign starts, we'll take a snapshot of your BETH holdings on Sep 28, 2:00 am UTC, including your Funding, Trading, and Grow accounts.Published on 28 Sept 2023Updated on 21 June 2024AnnouncementsHold more BETH to enjoy exclusive LBR airdrops
If you meet the average holding requirement during the campaign period, you'll be eligible to receive corresponding LBR airdrops. 2. How to get BETH? Go to the OKX ETH staking page Spot trade on BETH/USDT and BETH/ETH 3. Rules Before the campaign starts, we'll take a snapshot of your BETH holdings on Aug 28, 03:00 (UTC). The captured BETH holdings at that time will be used as the baseline holdings snapshot (including funding, trading, and growth accounts).Published on 28 Aug 2023Updated on 17 Nov 2025AnnouncementsHold more BETH to enjoy exclusive NYM airdrops
Eligibility Users who stake at least an additional 0.1 ETH and receive BETH at a 1:1 ratio from Jul 17 to Jul 31, 2023. you meet the average holding requirement for 15 consecutive days, you'll be eligible to receive corresponding NYM airdrops. 2. How to get BETH? Go to the OKX ETH staking page Spot trade on BETH/USDT and BETH/ETH 3.Published on 14 July 2023Updated on 17 Nov 2025AnnouncementsUA FAQ
(1) The current interest calculation is performed once every hour on the hour, and the interest calculation will not affect the account balance and position balance; (2) Interest is deducted every hour 3. How are the interests deducted in Unified account?Published on 11 June 2021Updated on 29 Aug 2024Product documentationWhy is my withdrawal taking longer than usual?
This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets. If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared.Published on 29 Feb 2024Updated on 12 Feb 2026FAQ201Phase 2 LUNA airdrop for OKX has started
You can go to your Funding account on the OKX website or app to view the assets. How is the airdrop calculated? The amount is calculated based on the aUST/LUNC/USTC holdings at the times Pre-attack snapshot and Post-attack were taken.Published on 23 Dec 2022Updated on 17 Nov 2025Announcements