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How do I deposit AUD with a debit or credit card?
You can skip this step if you have already added a card Add your card for deposit selection Provide your card details to add your card, then select Next Provide your billing address, then select Next After adding your card, you'll see the success notification confirming that your card has been added.Published on 4 Feb 2026Updated on 13 Feb 2026How do I buy with debit / credit cards?
Select Next and provide your billing address, then select Add card to complete adding a card to your account After it's successfully added, select the card you just added on the payment selection page and click Preview Confirm all the details on the preview page and then select Buy To confirm your transaction, you will need to obtain a code from your bank via SMS or the banking app.Published on 22 Feb 2024Updated on 31 Dec 2025579How do I secure my account after detecting unusual activity?
For added protection, clear your browser cache and cookies during this process.Two-factor authentication If you find that the Google Authenticator has been linked and that the action was not performed by you, please reset it immediately. For added account security, we highly recommend enabling two-factor authentication (2FA). Follow the instructions here to link your authenticator. Note: always back up the QR code during setup in a safe place. You’ll need it if you ever switch devices.Published on 21 Mar 2025Updated on 12 Feb 202632How to add personalized messages for custom price alerts?
Once you’ve configured the alert and added your message, select Add alert to confirm Your personalized Custom Price Alerts will now notify you when the set price threshold is reached, along with the added message to guide your decisions. This streamlined feature keeps you informed, organized, and ready to capitalize on market movements effortlessly. If you're looking at setting the price alert on your trading chart, learn more by visiting here.Published on 6 Feb 2025Updated on 10 Sept 20253How do I enable allowlist? (app)
New Address Withdrawal Lock: If New Address Lock is enabled, newly added whitelist addresses cannot be used for withdrawals for 24 hours, adding extra security.Published on 14 Aug 2023Updated on 31 Mar 20261,905Disabling cloud sync on your authenticator app
For added security, we recommend disabling cloud sync. Understanding cloud sync and its potential risks Authenticators (such as Google Authenticator) often have a cloud sync feature. This means that if your third-party account (e.g., Google account, Microsoft account) is logged in on another device, you can view the verification codes from that account’s Authenticator on the other device.Published on 12 May 2023Updated on 10 Apr 20264,600How do I add margin for margin trading?
After the transfer, the amount will automatically be added to the opening margin, and the margin level will also increase.Published on 20 Mar 2023Updated on 2 Apr 202636How to avoid deposit of unsupported tokens?
Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on 16 Oct 2024Updated on 12 Feb 2026388How do I enable allowlist? (web)
Note: when adding address, you can save the network selected as an EVM network address to withdraw other crypto from this network. If you see an “Invalid address” prompt when adding a withdrawal address, possible reasons and solutions include: Tag not provided: Some tokens (such as XRP) require a tag. Please make sure the tag is filled in correctly. Some tokens require internal transfers: If you’re withdrawing a token with tag to another OKX user, please select Withdraw to OKX Users.Published on 14 Aug 2023Updated on 12 Feb 2026417Google Pay – Additional Terms
Jurisdiction Limits The Card cannot be added to Google Pay accounts registered in countries where crypto-linked cards are restricted. If you relocate, you must delete the token and re-enrol once your new address is verified. No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on 8 Aug 2025Updated on 3 Oct 202511How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Enabling trade confirmations provides an added layer of control and mindfulness to your trading process. This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on 28 Nov 2024Updated on 10 Sept 202512How do Simple Buy/Sell and Spot Trading differ?
The quote already contains a small spread, so the buying/selling price is higher than the selling price, but no extra fees are added after you confirm. Convert on the webWhat's Spot Trading? Spot Trading lets you buy and sell crypto at live market prices, with more control over how and when your orders are filled. Market orders fill instantly at the best available bid/ask. Limit orders fill only at the price you set (or better). Fees are shown separately and follow a maker/taker schedule.Published on 28 July 2025Updated on 9 Dec 20252Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Then, submit the request and complete the necessary password or verification steps.Important note: If you’re withdrawing to a saved address from your address book, the Tag/Memo field may not appear, as it was already saved when the address was added. If the Tag/Memo is entered incorrectly, the funds may not be credited successfully. In this case, please click the Get help button below to submit feedback and contact our support team.Published on 22 Aug 2023Updated on 4 Mar 2026414How do I create passkeys? (app)
If your account already has 10 passkeys, you'll need to remove one before adding a new one. To remove a passkey: Select the passkey you want to delete Complete the verification process to confirm the removal Note: removing your passkeys may potentially lower the security level of your account. It is highly recommended to consider the associated risks before proceeding. Select the remove icon to remove your passkeyPublished on 16 Aug 2023Updated on 10 Apr 202612,964I haven't received the verification code
This happens because the system matches you with Merchant ads that meet your trading limits, and the price may fluctuate during this process, requiring a new verification. To avoid being prompted for an authentication code too frequently, we recommend not making multiple attempts in a short period of time. You can also go to the P2P marketplace to browse and select a suitable Merchant ad to complete your trade.Published on 16 Aug 2023Updated on 10 Apr 202632,752