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OKX Beginner's Guide
Please refer to our deposit guides below: Cash deposit How do I deposit AUD with bank transfer? Crypto deposit How do I make a deposit? (app) How do I make a deposit? (web) Learn more about Travel Rule: How do I unlock my deposit when the Travel Rule additional verification is required? Travel Rule FAQStep 4: Start trading You may start with Spot Trading to buy and sell your crypto effortlessly.Published on 22 Aug 2025Updated on 27 Jan 20262A beginner's guide to identity verification
Guide to ID and selfie photos for identity verificationPublished on 25 Sept 2023Updated on 25 Mar 20266,457Guide to ID and selfie photos for identity verification
Having trouble choosing the appropriate photos of your ID or yourself during your verification process? Please check out the guidelines below.Which IDs are acceptable? Based on different Know Your Customer (KYC) requirements of different jurisdictions, you may use your passport, national ID card, driver's license, or other kinds of government-issued ID. The ID should also meet the following...Published on 13 Oct 2023Updated on 28 Jan 202613,404How do I identify OKX official accounts?
Self-service tool For quick access, click the button below:How do I verify OKX official accounts? You can now identify official OKX accounts or channels via channel verification.Published on 11 Aug 2023Updated on 26 Jan 20265,364Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
OKX’s computer is the official time-keeping device for the Promotion. How to Enter: Click here to log in to your OKX Web3 wallet. If you do not have an OKX Web3 Wallet, you can download the OKX mobile app or desktop app from the relevant app store and make one for free. Click here for additional instructions.Published on 19 July 2024Updated on 9 Feb 20261How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on 10 Oct 2024Updated on 2 Feb 202653How do I check if an email is officially from OKX via EML file?
This can make it easier for some users to mistake a faked email for an official message.Published on 24 Nov 2025Updated on 4 Mar 202615How do I submit my proof of address (POA)?
The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?Published on 5 Sept 2023Updated on 12 Feb 2026853How do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 8 Oct 202560How do I become part of the OKX P2P Merchant Program?
For more P2P trading guides, please refer to: Complete Guide to P2P Trading How to use P2P Express/sell?Condition 3: Your buy and sell transaction completion rate must not be lower than 90%.Condition 4: USDT quantity greater than 10,000. Note: Please make sure your funding account balance has more than 10,000 USDT in assets during the application period to avoid application failure.2.Published on 25 Nov 2022Updated on 29 Jan 2026717How do I safeguard my Web3 wallet from fraudsters?
Refrain from authorizing unknown third-party project software to prevent information leakage and potential asset lossFraud case studyFraud case study 1: Guiding users to click on unfamiliar links for wallet authorization Review of fraudulent tactics: Tactic 1: Luring users with high-yield activities to open unfamiliar links and authorize their wallets. Tactic 2: Posing as official entities and guiding users to authorize wallets.Published on 13 Dec 2023Updated on 27 Jan 2026989How do I protect my account from Trojan horse takeovers?
Scan and upload your files Personal documents, ID images, PDFs, and wallet backups may be silently accessed and sent to remote servers. Remotely control your device Hackers may operate your computer as if they were sitting in front of it, without your awareness. Disable your antivirus software To avoid detection, some malware turns off your security tools or blocks software updates.Published on 30 May 2025Updated on 5 Feb 202611What do I need to do when I change my country of residence?
Before following Guide A or Guide B below: Open the OKX app and go to Menu Go to your Profile Tap Country/Region Guide A Select Next to proceed to the selecting process of your country/region of residence Proceed to select Next to be able to change your country/region of residence Select your new country/region of residence from the available list and select Confirm Select your country/region of residence before confirming it You'll be redirected to a guide page and you have to complete the relevantPublished on 10 Apr 2025Updated on 16 Mar 2026546How do I stay safe from phishing SMS using the name OKX?
When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed. You can check the authenticity of our channels here or if you have any questions, reach out to OKX’s official support—we're here to help.Published on 9 May 2025Updated on 4 Mar 2026321How can I do spot trading with the Jupyter Notebook?
For more information on how to place a limit order under a spot or spot and futures mode, please read our dedicated guide.Published on 29 Sept 2023Updated on 10 Sept 2025550