All
FAQ
Announcements
Product documents
OKX Wallet to Launch Cryptopedia Season 8
Then, tap Discover tab at the bottom to access the Discover page, and tap Cryptopedia: Learn to Earn (3) Tap Season 8 ZetaChain to access the interactive page, and choose the DApp you want to interact with (4) After completing the quest, wait for 10 minutes and then tap Verify 4.Published on Oct 16, 2023Updated on Nov 17, 2025AnnouncementsRUB bank payment method update
Dear OKX users: In order to provide a better user experience, we have scheduled a major update of the settings for the local bank payment methods on the P2P RUB market. All the affected payment methods will be updated daily between June 9, 2023 and June 22, 2023. Please update your "card number" in order to continue using your preferred payment methods We apologize for the inconvenience, OKX P2P teamPublished on Jun 9, 2023Updated on Nov 17, 2025AnnouncementsPayPal will no longer be supported as a payment method
To ensure a smoother P2P trading experience, we'll be removing PayPal as a payment method on the OKX P2P marketplace on May 16, 2023, 17:00 (HKT). Affected Fiat Currency:CHF,CZK,DKK,EUR,GBP,HKD,HUF,ILS,JPY,MXN,NOK,NZD,PHP,PLN,RUB,SEK,THB,TWD,USD You will no longer be able to pay for your P2P orders via PayPal after the deadline. All Advertisers who have PayPal listed as a payment method should remove it from their ads before May 16, 2023, 17:00 (HKT).Published on May 16, 2023Updated on Nov 17, 2025AnnouncementsImportant notice: Changes to IDR payment methods
All IDR users who have MariBank listed as a payment method should remove it from their ads before 16:00 on November 21, 2025 (UTC+7) What will you need to do? Remove your existing payment information for "MariBank (Seabank)" Add the new payment method “Seabank (Indonesia)” by going to: My Profile> Add payment method> search for and select "Seabank (Indonesia)" in IDR currency.Published on Nov 18, 2025Updated on Nov 18, 2025AnnouncementsOKX Wallet to increase rewards for Cryptopedia Season 8 with ZetaChain Wave 2
Then, tap Discover tab at the bottom to access the Discover page, and tap Cryptopedia: Learn to Earn (3) Tap Season 8 ZetaChain Wave 2 to access the interactive page, and choose the DApp you want to interact with (4) After completing the quest, wait for 10 minutes and then tap Verify 4.Published on Dec 29, 2023Updated on Nov 17, 2025AnnouncementsImportant updates to payment methods in: COP, ARS, MXN and PEN
PEN A new dedicated "CCI number" field will be added for several payment methods: Bank transfers, Interbank, Scotiabank Peru, and Banco de Credito. Please update your 20-digit "CCI number" to continue using these payment methods seamlessly. 4. ARS A new validation rule (numbers 0-9 only, length: 22) will be applied to the "CBU/CVU" field for all ARS payment methods that include it.Published on Dec 10, 2025Updated on Dec 19, 2025AnnouncementsOKX Announcement on the Adjustment to the Calculation Method of Delivery, Exercise, and Settlement Prices
To further enhance the user trading experience, OKX will adjust the calculation method for Delivery Price, Exercise Price, and Settlement Price effective 18 March 2026(UTC+8). After the adjustment, the relevant price will be calculated as the average of the index prices during the last 30 minutes prior to expiration. The system will record one price point every 200 milliseconds, and the final price will be determined by averaging all recorded price points within this time window.Published on Mar 6, 2026Updated on Mar 7, 2026AnnouncementsOKX to adjust calculation method for max transfer amount for users in PM account mode
In order to enhance users' experience, OKX will adjust the calculation method for the max transfer amount from trading accounts for users in PM mode at 10:00 PM on August 9, 2023. After the adjustment, net positive option value held by users will be used as collateral to support potentially larger max transfer amounts. Postive Option Value supporting Max Transfer Amouts Following the current product logic, net positive option values in PM accounts are not considered as collaterals.Published on Aug 9, 2023Updated on Nov 17, 2025AnnouncementsHow do I make a withdrawal? (web)
Fill in withdrawal details on the internal withdrawal page Complete the 2FA verification and select Confirm, your withdrawal order will be submitted Note: if you change your mind, you can cancel the request within 1 minute and no fees will be charged.Published on Aug 22, 2023Updated on Mar 27, 2026FAQ1,575How do I use a physical security key to protect my account?
To set it up: Go to Profile & Settings on okx.com Navigate to the Authenticator App binding page and copy the key provided Use your hardware device to store the key and generate verification codes This method provides enhanced security for actions that require one-time password input.Where can I use the physical security key?Published on Jan 10, 2025Updated on Feb 12, 2026FAQ18,002How do I make a withdrawal? (app)
You can't disable or switch verification methods, please follow the prompts on the page.Published on Aug 22, 2023Updated on Apr 10, 2026FAQ5,855How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Enabling trade confirmations provides an added layer of control and mindfulness to your trading process. This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on Nov 28, 2024Updated on Sep 10, 2025FAQ12How can I switch the site to my preferred language?
This approach allows the platform to operate smoothly while remaining mindful of our regulatory obligations. Our goal remains to offer a localized language experience in every supported country once this becomes possible. Note: for certain regions such as the United States and the United Kingdom, English is the only available language option and you can’t switch to other languages.On the app Adjust the language settings by navigating to Menu before selecting Profile and Settings.Published on Jan 15, 2026Updated on Mar 31, 2026FAQ15How do I use Minimum copy amount feature?
However, be mindful that using this feature when there are ample slots available might deter smaller-scale users who wish to try copy trading.What are some tips for using the Minimum copy amount feature? Consider increasing the minimum copy trading amount when slots are nearly full. Decrease the amount when there are fewer copy trading users, allowing more users to join.How do I access the Minimum copy amount feature?Published on Jul 16, 2024Updated on Feb 9, 2026FAQ213OKX Orbit Creator Rewards Program is Now Live
Posts synced from X (Twitter) are also included in settlement.Just keep in mind: low-effort posts, spam, and copy-paste content won't earn you any rewards. 3. Where can I find my rewards? Rewards are paid in USDT directly to your funding account. Check the distribution details via Creator Rewards or on the Creator Center page after payout day. 4. I post a lot, but my rewards are low. Why? Post volume isn't the only factor.Published on Apr 2, 2026Updated on Apr 8, 2026Product documentation