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RUB bank payment method update
Dear OKX users: In order to provide a better user experience, we have scheduled a major update of the settings for the local bank payment methods on the P2P RUB market. All the affected payment methods will be updated daily between June 9, 2023 and June 22, 2023. Please update your "card number" in order to continue using your preferred payment methods We apologize for the inconvenience, OKX P2P teamPublished on Jun 9, 2023Updated on Nov 17, 2025AnnouncementsHow do I deposit EUR with SEPA bank transfer?
You can complete a EUR deposit from your bank account to your OKX account. EUR local bank transfers are currently only offered to our European customers (residents from EEA countries). We accept both SEPA (Standard) and SEPA Instant. Use SEPA Instant for real-time EUR deposits. Make sure to check with your bank about their fees and SEPA instant availability. To initiate a transfer, you will need to access your bank account and provide your unique OKX account details.How do I make a cash deposit?Published on Nov 16, 2023Updated on Mar 31, 2026FAQ142How do I withdraw EUR with SEPA bank transfer?
You can complete a EUR withdrawal to your bank account from your OKX account. EUR local bank transfers are currently only offered to our European customers (residents from EEA countries).How do I make a cash withdrawal?Published on Nov 16, 2023Updated on Dec 25, 2025FAQ249Important updates to payment methods in: COP, ARS, MXN and PEN
MXN The "Bank account number" field will be replaced by "Bank Account number (CLABE)" for these payment methods: Banco Regional, STP, Afirme, Banco del Bajio, Bank of America, Banorte, BBVA, Citibanamex, HSBC, Inbursa, Klar Bank, Santander, Scotiabank. Please update your payment details with your 18-digit "Bank Account number (CLABE)" by 10:00 on January 7, 2025 (UTC-4). After this date, the old "Bank account number" field will be removed for these payment methods. 3.Published on Dec 10, 2025Updated on Dec 19, 2025AnnouncementsPay Account FAQ
By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account? Yes, an OKX exchange account and a completion of identity verification are required to create a Pay account.What can I do with my Pay account? Pay your contacts (friends and family) with USDG and USDC in Pay.Published on Jan 22, 2026Updated on Jan 22, 2026FAQ1What is sub-account?
A sub-account is a secondary account connected to your OKX account. You can create multiple sub-accounts to diversify your trading strategies and reduce risks. Sub-accounts can be used for spot, spot leverage, contract trading, and deposits for standard sub-accounts, but withdrawals are not allowed.How do I create a sub-account?Published on Aug 22, 2023Updated on Mar 4, 2026FAQ1,832Introduction to Unified Account
After logging in to the sub-account, users can set up the account mode of sub-account separately. Users who have multiple sub-accounts can go to the sub-account management page to set the account mode after logging in to their master accounts. The types of account modes that can be set for all master and sub accounts are the same, and different modes can be set for different sub accounts.Published on Dec 23, 2020Updated on Dec 2, 2025Product documentationOKX Wallet supports Account Abstraction, create Smart Accounts with one click
We are very pleased to announce that we have supported account abstraction on August 2, 2023, allowing one-click creation of smart contract accounts. You can now upgrade to the latest version of the App (version 6.26.0), go to OKX Wallet - Wallet Management - Add Account , and add your smart account. What is a smart account? Smart account is a new generation of wallet account based on the Account Abstraction proposal (EIP-4337).Published on Aug 2, 2023Updated on Nov 17, 2025AnnouncementsAnnouncement on migration to Unified account
VIP loan In the future, we will carry forward the advantages of the Unified account mentioned above, and provide more innovative functions, including Multi-chart mode, Layout library, Arbitrage mode, Trading bot mode, Saving Service upgrade and continue to be the leader of innovative trading experience in the industry. Manual borrow mode (a margin borrow mode that users can trade after a collateralized loan) will soon be available with Unified account on December 16, 2021.Published on Sep 2, 2021Updated on Nov 17, 2025AnnouncementsWhat are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on Dec 24, 2024Updated on Apr 3, 2026FAQ748OKX to periodically transfer untradable crypto dust from Trading accounts to Funding accounts
(It might last for a few days) You can find more details in the relevant product documentation: Rules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts. After the transfers, you can check the relevant assets and transfer history in your Funding account. You can also use the “Easy convert” feature to convert assets in your Trading account to other types of crypto. Thank you for your continued support.Published on Sep 4, 2023Updated on Nov 12, 2025AnnouncementsRules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts
After the transfers, you can check your Funding account for the relevant assets and transfer history.Published on Aug 28, 2023Updated on Nov 12, 2025Product documentationRules on Managed Trading Sub-accounts
What is a managed trading sub-account A special sub-account type where investors entrust their sub-accounts to trading teams It can guarantee the asset safety of investors and the strategic safety of trading teams, and both parties can enjoy a better VIP rate during the binding periodWhat types of users are suitable for creating managed trading sub-account Users suitable for creating managed trading sub-account are below: Investors create multiple managed trading sub-accounts and authorize differentPublished on Apr 4, 2023Updated on Apr 11, 2025Product documentation4 Steps to Keep Accounts Safe
How to active Google Authenticator Step 1 Please download Google Authenticator on App Store Step 2 Login your OKX account, and press “Security”- “Google Auth”-“Set”. It will show a OR code. Step 3 Open Google Authenticator App, and select “Account Setting”- “Scan barcode”. Your phone will appear 6-digital code after scanning QR code. Step 4 Complete setup by entering the 6-digital code. Google Authenticator will now be linked to your OKX account. Other Safety Tips 1.Published on Oct 3, 2017Updated on Nov 17, 2025AnnouncementsThe Recommendations to Improve OKX Account Safety
OKX users: Recently, there were some OKX accounts that were accessed abnormally. Due to OKX security system, all withdrawals were unsuccessful; however, the transactions were chaotic and caused certain losses. The reasons for abnormal account access: 1. The password is not properly kept and password setting was simple. 2. Personal computer is infected with a virus or users logged in account on the public computer. 3.Published on Sep 30, 2017Updated on Nov 17, 2025Announcements