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How to prevent phishing emails?
The links don't match the official domain Hover over any link (without clicking). If the URL doesn't belong to an official OKX domain, don't open it. When the email address looks correct but the content feels suspicious Even if the sender address appears to be official, you should be cautious if the email content includes unusual instructions such as clicking links or providing personal information. In such cases, you should further verify the email's authenticity.Published on Jun 24, 2025Updated on Dec 16, 20253How can I protect myself from scammers?
Over time, they may introduce trading or investment opportunities and encourage you to scan QR codes or register on external platforms. These external platforms are often fraudulent. Once you deposit funds, there is a significant risk of permanent financial loss. If you encounter this behavior: Don't engage further. Don't transfer funds to external platforms. Don't scan unknown QR codes. Report the user immediately through the platform’s reporting or appeal function.7.Published on Aug 21, 2023Updated on Mar 3, 202612,075Affiliate FAQ
You attempt to be recalled by an affiliate but don't meet the recall criteria, preventing the establishment of the invitation relationship.2. Is it possible for me (as an invitee) to find out if I meet the criteria for recall by an affiliate? No, it's not possible.3. Under what criteria can I (as an invitee) be recalled by an affiliate? As an invitee, you might be recalled if you haven't made any deposits, trades, or logged in for over 180 days.4.Published on Dec 4, 2024Updated on Apr 6, 2026722How do I add OKX widget on my phone?
You might be prompted to authorize permission to Display over other apps, allow it to continue. Note: in case you've skipped the prompt, you may find this toggle from Settings > Apps > Menu > Special access > Appear on top > Make sure the toggle is on for OKX. (Optional) Select Preferences to configure the look & feel of the widget Drag the floating widget to the desired area on your device screenWhat's the recommended device settings?Published on Aug 15, 2023Updated on Apr 1, 20265,878How do I start trading cryptocurrency on OKX with Smart Trading?
Learn more about Signal trading here.How do I decide which Smart Trading product is best for me? Whether you're a crypto newbie dipping your toes into the market for the first time or a seasoned trader looking to optimize your strategies, Smart Trading has something for everyone.Published on Apr 7, 2024Updated on Oct 15, 202571How do I check if an email is officially from OKX via EML file?
If "From" and "Return-Path" don't match, the sender may be spoofed. Don't click suspicious links or attachments. If you are unsure, submit the EML file to OKX Customer Support for verification.Why can scammers make an email look real to you? Scammers can modify parts of an email's header to make the message appear as if it was sent from a legitimate domain, including an official address. This is possible because the email delivery protocol (SMTP) doesn't verify the true identity of the sender.Published on Nov 24, 2025Updated on Mar 4, 202615How do I display historic orders on the chart?
Below is how you can start displaying your historic orders on the chart: Select Display on the trading chart Head over to the main menu on the trading chart and select Display Select Historical Orders Tick the Historical orders option to enable it Your historical orders will appear on the chart Once the page loads up, look up the historical order Hover over the historical order to view the details of your historical trade.Published on Nov 29, 2024Updated on Sep 10, 2025417Travel Rule FAQ (EEA region)
For withdrawals and deposits over €1,000, we’ll need to verify ownership of the private wallet. This can be done through a Satoshi test. Exchanges If you’re sending crypto to someone on another exchange, just select the exchange and provide the recipient’s name as it’s registered on their exchange account.Published on Dec 17, 2024Updated on Mar 30, 2026627What are OKX's crypto trading bots and how do I utilize them?
On the app Head over to Menu > User Center option at the Home page Select Menu at the Home page Select Bots to explore our selection of trading bots Within the User Center section, select Bots Trading bots page loads up and it's ready to be exploredOn the web Hover over the Trade menu and select the Spot option Select Spot from the dropdown menu Access trading bots under the Tools option Select the type of trading bot of your preference from the Tools optionPublished on Sep 4, 2025Updated on Jan 20, 20261How do I explore new trading opportunities on OKX?
OKX Feed is also a feature that's capable of helping you to look into social sentiment and research for new trading opportunities. Learn how you can explore new trading opportunities on OKX Feed as below:How do I see the latest feed of all cryptos?Published on Jan 17, 2025Updated on Oct 15, 20253How do I dollar-cost average at OKX with DCA trading bots?
This strategy spreads out orders at regular intervals over time, so your position is less affected by market timing. If you're looking to build savings and wealth in the long term, this bot is for you.How do I set up my DCA bots? To access the DCA bot, navigate to the home page and select Trade Select Trading bots before selecting your preferred DCA Trading Bot Begin the setup process by choosing from the different AI strategiesWhat should I do if I'm unsatisfied with the pre-set parameters?Published on Oct 6, 2023Updated on Nov 17, 202524What are the cryptoassets that are listed on OKX in the European Economic Area (EEA)?
MERL BLUR TON 1INCH DGB FLUID SAFE CORE ENS GRT DOGE PARTI PRCL FLR POLYDOGE T EGLD NAVX MEW GEAR IMX API3 ELF PI WIF FLOKI GODS FIL ETC KAITO TNSR OAS ELON NEAR ETH IP ZEUS APT GALA GHST GAS BERA W CITY DYDX SOL GLM ANIME VENOM ARG ILV FLM HBAR S ZKJ MENGO AGLD AVAX ICX TRUMP ETHFI POR ERN UNI IOST NC AEVO ETHW SLP WBTC IOTA DUCK STRK SWEAT BABYDOGE MLN KAIA AIXBT ZETA LDO OMI NMR KNC SONIC JUP OP CLV AUCTION LEO BIO ICE LUNA YGG KSM LINK PENGU BONK GMT AXS SUSHI LRC GOAT JTO BORA CFG UMA LSK MEPublished on Mar 11, 2024Updated on Nov 17, 202594OKX Web3 FAQ
Users have full control and responsibility over their wallet assets.8. What happens if I lose my seed phrase or private keys? Lost seed phrases or private keys can't be recovered. We don't store or back up your keys and will never ask for them via email or SMS. Users should back up their seed phrases securely offline, as losing keys results in permanent loss of access to the wallet.9. Are we responsible for losses from DApps or DEXs accessed through the wallet?Published on Jan 19, 2026Updated on Feb 27, 202675How do I find the token unlocks feature?
token Head over to Overview Select Token unlocks Token unlocks menu in the Overview of the crypto page, on the app pageWhy is the token unlocks schedule important?Published on Mar 4, 2025Updated on Sep 10, 202514How do I level up my trades with Mizar?
Yes, you don't have to pay any upfront payments or monthly subscription fees on Mizar. Additionally, you'll receive 5 USD credits and $10,000 free to trade upon signing up. After the first month, you'll receive a $1,000 free volume to trade.2. Do I need to deposit funds on Mizar to trade? No. Mizar is non custodial. That means you don't need to deposit any funds on Mizar to trade, but you can connect to your exchange with API keys.3. How do I connect OKX to Mizar?Published on Mar 28, 2024Updated on Jan 2, 20265