All
FAQ
Announcements
Product documents
How do I download my account statements?
Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on 6 Nov 2024Updated on 1 Apr 202679OKX x McLaren NFT Sweepstakes Terms & Conditions
The foregoing arbitration provision shall not apply to a claim by a party seeking equitable or injunctive relief arising out of or related to this Agreement, which may be brought by a party in the state and federal courts of San Francisco, California to which each party consents to the jurisdiction thereof and waives forum non conveniens.Published on 25 Apr 2024Updated on 8 Sept 2025607Unseen City Shirts - Blue Moon - NFT FAQ
Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6. How long do I have to claim my Unseen City Shirts – Blue Moon NFT? Each collectible is open for 72 hours. Opens - 29.04 10AM BST Closes - 02.05 9:59AM BST7.Published on 25 Apr 2024Updated on 4 Dec 20252Unseen City Shirts - The Roses and The Bees - NFT FAQ
In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they are not a physical object. They are stored on the internet, usually in a digital wallet for safety and security. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here is a video of how you can create one. Why do I need to use a wallet?Published on 19 Apr 2024Updated on 8 Sept 202523How do I protect my account from Trojan horse takeovers?
Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.Published on 30 May 2025Updated on 5 Feb 202612What do I need to do when I change my country of residence?
Account statements and history data Your account statements, trading history, and funding history won't be accessible for download after updating your country of residence across data centers. You may download your required account statements or historical records before proceeding. If you have any questions or need further assistance, please contact our customer support team. Fee levels will be reset. API domain update Follow OKX API Documentation for the latest API domain updates.Published on 10 Apr 2025Updated on 16 Mar 2026553What are the cryptoassets that are listed on OKX in France?
Ticker Token name AAVE Aave ACA Acala ACH Acala ADA Cardano AGLD Adventure Gold ALCX Alchemix ALGO Algorand ALPHA Stella ANT Aragon APE ApeCoin APT Aptos AR Arweave ARB Arbitrum ASTR Astar ATOM Cosmos AVAX Avalanche AXS Axie Infinity BADGER Badger DAO BAL Balancer BAND Band Protocol BAT Basic Attention Token BCH Bitcoin Cash BICO Biconomy BLUR Blur BNB BNB BNT Bancor Network BONK Bonk BSV Bitcoin SV BTC Bitcoin BTT BitTorrent CEL Celsius Network CELR Celer Network CFG Centrifuge CHZ Chiliz COMP CompoundPublished on 18 Mar 2024Updated on 9 Feb 20262How do I verify OKX's ownership and balance of the wallet address?
Open the terminal program Mac system: Terminal Windows system: Command Prompt Run the command and locate the directory of the downloaded folder. In our case, enter the command cd ~/Downloads/proof-of-reserves Enter the following command in terminal (The file name can be replaced with another file that needs validation) Mac: .Published on 26 Sept 2023Updated on 26 Jan 2026996What could be the reasons behind the failures of my futures copy trades?
Slippage protection Significant differences in the entry price between you and lead traders can have a big impact on your profit and loss. To prevent this, if there's more than a 0.5% disparity between the lead trader’s and your entry price, our slippage protection mechanism will cancel the copy trade. Smart sync position ratio too high Smart sync copy trading aims to ensure a copy trader’s position asset allocation is proportional to the lead trader they’re copying.Published on 1 Sept 2023Updated on 12 Feb 2026202Where do I find limits, fees and processing time details for cash withdrawal?
The fee as displayed on the withdrawal page for app The fee as displayed on the withdrawal page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your withdrawal is. Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you withdraw 10 USD or 1,000 USD. Actual fees being charged will be displayed on the Preview screen before you submit. This fee amount will always be deducted from your withdrawal amount.Published on 11 Apr 2026Updated on 11 Apr 2026Where do I find limits, fees and processing time details for cash deposit?
The fee as displayed on the deposit page for app The fee as displayed on the deposit page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your deposit is.Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you deposit 10 USD or 1,000 USD.What is a deposit limit? Deposit limits are the minimum and maximum amounts you can transfer into your account in a single transaction or within a set period (daily, weekly, or monthly).Published on 11 Apr 2026Updated on 11 Apr 2026Where do I find limits, fees and processing time details for cash withdrawal?
The fee as displayed on the withdrawal page for app The fee as displayed on the withdrawal page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your withdrawal is. Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you withdraw 10 USD or 1,000 USD. Percentage fees The fee is calculated as a percentage of your withdrawal amount. Example: If the fee is 2%, and you withdraw 100 USD, you’ll pay a 2 USD fee.Published on 23 May 2025Updated on 4 Mar 202634Where do I find limits, fees and processing time details for cash deposit?
The fee as displayed on the deposit page for app The fee as displayed on the deposit page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your deposit is. Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you deposit 10 USD or 1,000 USD. Percentage fees The fee is calculated as a percentage of your deposit amount. Example: If the fee is 2%, and you deposit 100 USD, you’ll pay a 2 USD fee.Published on 23 May 2025Updated on 12 Feb 202628Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
If you do not have an OKX Web3 Wallet, you can download the OKX mobile app or desktop app from the relevant app store and make one for free. Click here for additional instructions.Published on 19 Jul 2024Updated on 9 Feb 20261What are the reasons for my spot copy trade order fail?
Slippage protection: Significant differences in the buy price between copy traders and lead traders can have a big impact on a copy trader's PnL. To prevent this, if there is more than a 0.5% disparity between the lead trader's and copy trader's buy price, our slippage protection mechanism will cancel the copy trade. For example, if a trader buys BTC at a price of 20,000 USDT, we'll make sure that the copy trader's buy price is less than 20,000 × (1+0.5%) = 20,100 USDT.Published on 13 Oct 2023Updated on 9 Feb 202669