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Be extra cautious when approached through social media platforms like Facebook or Telegram.What should I do if I have fallen for a scam? For more details on what to do during or after a scam, check out this article.Published on 28 Sept 2023Updated on 6 Feb 20262,631How do I submit my proof of address (POA)?
If you are prompted to complete additional verification, please refer to How do I complete additional verification? Frequently Asked Questions I have moved abroad and cannot provide Proof of Address from my originally registered country. What should I do? In this case, we recommend contacting our customer support as soon as possible to explain your situation. We will provide a customized solution based on your specific circumstances.Published on 5 Sept 2023Updated on 12 Feb 2026853How do I deposit SGD with FAST, MEPS and International wire transfer?
To deposit SGD, log in to your online banking and make a transfer to your account with us using the provided transfer details. Start a transfer request using the transfer details that we provide on our app or website.How do I deposit SGD?On the web Log in to your account at my.okx.com.Published on 13 Mar 2025Updated on 3 Dec 2025How do I buy crypto with GrabPay?
You can now use GrabPay to buy crypto instantly on our platform—via app and web.How do I own a crypto with GrabPay?Published on 28 Jan 2026Updated on 26 Mar 2026How do I activate my Pay?
You can activate Pay by following these steps:How do I activate it? Go to Simple and select Pay from the main menu Select Activate Pay, and set up a secure passkey Complete the security verification and you're all set! Verify your identity for full accessWhy do I need to create a passkey to activate my Pay account? Pay accounts are based on smart contract wallet architecture. Creating a Pay account automatically generates a unique passkey.Published on 16 Sept 2025Updated on 28 Jan 2026How do I share order parameters?
Sharing your order parameters is a valuable feature that enhances collaboration among traders. Whether you want to communicate your trading strategies, discuss market trends, or seek feedback from others, we provide a seamless way to share your order details securely and efficiently. This eliminates the need for manual explanations, ensuring accuracy and clarity in trading discussions. With this...Published on 7 May 2025Updated on 10 Sept 20254How do I qualify as an Accredited Investor?
Customers who agree to be treated as Accredited Investors are reminded to exercise utmost caution when dealing with DPTs.How do I become an Accredited Investor?Published on 8 Apr 2025Updated on 9 Feb 20266How do I find the Marketcap feature?
Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Published on 27 Feb 2025Updated on 10 Sept 20256How do I whitelist OKX Emails?
If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check...Published on 26 Nov 2024Updated on 8 Sept 202571How do I deposit SGD with PayNow?
Why do I need to verify my identity before making a deposit? We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.5. How do I check my cash deposit history? You can review your deposit history: On the web: select Assets > Deposit > All deposits On the app: select Portfolio > transactions > filter Cash deposit type Web: all deposits on the deposit page App: transactions on the Portfolio page6.Published on 8 Nov 2024Updated on 23 Dec 20257How do I change the chart type?
If you want to find out how you can enable multiple charts on screen, visit here.Published on 5 Nov 2024Updated on 10 Sept 202513How do I automate my trades?
Find out more about copy trading and how you can explore it here.How do I utilize the Liquid Marketplace for automated trading? Access the Liquid Marketplace: log in to your OKX account and navigate to the Liquid Marketplace section. Set up automated strategies: use trading bots or API access to develop and deploy your automated strategies within the Liquid Marketplace.Published on 1 Oct 2024Updated on 17 Nov 202510How do I convert my crypto?
There are 2 converting methods offered in OKX: Convert cash to cryptocurrency: Convert EUR to your preferred cryptocurrency Convert cryptocurrency to cryptocurrency: Convert your available cryptocurrency to your preferred cryptocurrency Open your OKX app, select Trade > Convert Opening Convert page from homepage Select either EUR or the available crypto in Convert from/to sections Note: only...Published on 5 Sept 2024Updated on 17 Nov 20257How do I convert my crypto?
Open your OKX app, select Trade > Convert Open Convert page Select the available crypto in Convert from/to sections Insert the amount and select Preview to check the order details Select Convert to complete your order Select Convert within 10 seconds to complete your order Note: Only supported cryptos for Convert will be shown. The conversion rate is updated every 10 seconds to ensure you're...Published on 3 Sept 2024Updated on 9 Feb 20261,319How do I explore new tokens?
This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings? All you have to do is to enable your push notifications. Turn on push notifications to stay informed about the exciting new token listings by heading to the Menu > User Center > Notifications. This way, you'll receive real-time updates directly on your device, ensuring you never miss important announcements or opportunities in the ever-evolving cryptocurrency market.Published on 9 Aug 2024Updated on 17 Nov 2025