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Managing RFQs on the RFQ board
What happens if no one quotes my RFQ before it expires? If no one quotes your RFQ before it expires then the RFQ status will change to "expired" meaning it is no longer available. This may be because your RFQ is more complex than any of our Market Makers are willing to price. Try splitting your RFQ into multiple trades, grouping similar instruments together or submitting an illiquid or otherwise...Published on 30 Jun 2022Updated on 10 Sept 2025FAQ17Managing RFQs on the RFQ board (creator)
Live RFQsQuotes for your RFQ If your live RFQ has received a quote from any market makers, you’ll be able to view both the buy and sell price, as well as the spread in basis points (bps) between the two prices. By default, makers have to provide a two-way quote as they don’t know which direction you want to execute in. If there’s more than one quote for your RFQ, there will be a two-dotted line...Published on 7 Mar 2024Updated on 1 Apr 2025Product documentationRules on Managed Trading Sub-accounts
What is a managed trading sub-account A special sub-account type where investors entrust their sub-accounts to trading teams It can guarantee the asset safety of investors and the strategic safety of trading teams, and both parties can enjoy a better VIP rate during the binding periodWhat types of users are suitable for creating managed trading sub-account Users suitable for creating managed trading sub-account are below: Investors create multiple managed trading sub-accounts and authorize differentPublished on 4 Apr 2023Updated on 11 Apr 2025Product documentationScan to Pay FAQ
They are subject to change and may vary.How do I use the 'Scan to Pay' feature? Navigate to Pay mode within your OKX app. Select Get Started, then Activate Pay to create your Pay wallet. For more details, please refer here. Once done, you can start using Scan to Pay.Published on 16 Sept 2025Updated on 12 Feb 2026FAQ1Pay Account FAQ
By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account? Yes, an OKX exchange account and a completion of identity verification are required to create a Pay account.What can I do with my Pay account? Pay your contacts (friends and family) with USDC or USDT in Pay.Published on 16 Sept 2025Updated on 3 Dec 2025FAQSystem Liquidation Mechanism
To improve the transaction efficiency of liquidated futures/swaps positions, with no effect on the market liquidity, OKX develops the following methodology1.Glossary a.Forced-liquidation Price: When the mark price reaches the forced-liquidation price and a user’s margin is lower than the required level, force-liquidation will be triggered. b.Bankruptcy Price: The price at which a user loses all...Published on 26 Apr 2023Updated on 17 Nov 2025Product documentationManaged Trading Sub Account Feature on OKX
should Protect your trading strategies from investors Enjoy better VIP rates when more managed trading sub accounts are linked (Higher Volume) One platform to manage all their clients' funds Rules on Managed Sub Accounts Refer here (Rules on Managed Sub Accounts)Creation and Processes of Managed Trading Sub Accounts Refer here (Step by Step Guide of Managed Trading Sub Accounts)FAQGeneral Questions: 1.Published on 1 Jun 2023Updated on 1 Apr 2025Product documentationGoogle Pay – Additional Terms
Permitted Data Use We use Google Pay token data solely to complete the transaction, manage risk, and satisfy legal obligations. Aggregated or anonymised analytics may be used to improve our services. Jurisdiction Limits The Card cannot be added to Google Pay accounts registered in countries where crypto-linked cards are restricted. If you relocate, you must delete the token and re-enrol once your new address is verified.Published on 8 Aug 2025Updated on 3 Oct 2025FAQ11Apple Pay – Additional Terms
Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel. Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on 8 Aug 2025Updated on 3 Oct 2025FAQ10OKX to upgrade the asset system
To optimize our services and user experience, OKX will conduct an asset system upgrade from 6:30-6:40 am UTC on Jan 25, 2024. The 10-minute upgrade timing may vary based on actual circumstances. The following features will be unavailable during this upgrade: deposits, withdrawals, transfers, Convert, financial products (Simple Earn, Structured Products, On-chain Earn, Loan), Buy with card, P2P trading, red packets, mystery boxes, etc.Published on 23 Jan 2024Updated on 17 Nov 2025AnnouncementsFutures Trading System Maintenance
We strongly recommend you to take necessary risk management measures to avoid any unexpected market volatility, such as reducing your positions and adding margin. Maintenance schedule and affected service: 6am-7am August 5, 2019 (CEST, UTC+2) TRX futures trading suspension (order placement) We apologize for any inconveniences caused. Regards, OKX Aug 2, 2019Published on 2 Aug 2019Updated on 17 Nov 2025AnnouncementsOKX Web3 Wallet has updated approval management
This is because the system now provides a more comprehensive view of your wallet’s approval history. OKX Web3 Wallet will continue to provide you with excellent products and services! OKX Team August 29, 2024Published on 29 Aug 2024Updated on 17 Nov 2025AnnouncementsHow do I manage my P2P settings?
Once you open your P2P profile, look for the payment section: it's called Manage payment methods on the website and Payment in the app. Select Add or Add account to add a new payment method. You'll need to select the currency and your bank or payment system. Confirm this info with an authenticator, email, or SMS code, and select Add again. To delete any payment method, just select it and select Delete.Published on 22 Aug 2023Updated on 17 Mar 2026FAQ2,528Step by Step Guide to Managed Trading Sub-accounts
Go to [Action] - [Managed trading sub-account settings] 3. Select [Manage unbinding] and enable auto-unbindingPublished on 21 Mar 2023Updated on 23 Apr 2025Product documentationHow do I activate my Pay?
To ensure the best security and reliability, we strongly recommend using the native passkey management tool called Passwords to create, store, and manage your passkeys. Learn more about Pay Passkey here.Published on 16 Sept 2025Updated on 28 Jan 2026FAQ