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What are sanctions?
Sanctions are measures taken by various countries to influence the behavior, policy or actions of other countries, sectors, or individuals. They can be general or specific, as well as economic, financial, or political, and can restrict trade or movement. By far not all countries apply the same sanctions, and sanctions do not only attach to activities within a country’s borders.Published on Sep 1, 2024Updated on Nov 17, 20253How do I register for an OKX account?
Example use case: A user might be a citizen of Country A but living in Country B. What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.Published on Sep 6, 2024Updated on Dec 29, 202539How do I unlock my deposit when the Travel Rule additional verification is required?
Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender, you can select I'm the sender checkbox Fill in all the necessary sender's information if your deposit is from a private wallet Under certain circumstances, you're required to select your sender's country or region of residence in the Country/region field Once your additional verification is successful, your deposit will be unlockedPublished on Aug 23, 2024Updated on Dec 4, 20255How do I register an account on OKX?
Example use case: A user might be a citizen of Country A but living in Country B. What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.How do I sign up using a referral code? You can sign up using either: a referral link shared by a friend, or a referral code entered during registration.Published on May 23, 2024Updated on Apr 9, 202627,310Introducing USD deposits and withdrawals
However, they may be on hold for a brief period of time before they can be withdrawn Withdrawals may take up 3 business days* Note: Business day refers to the local business day of the currency country. Additional fees for domestic wire transfer may be charged by your bank. Any withdrawal fees won't be refunded.Published on Feb 14, 2025Updated on Mar 3, 202613Google Pay – Additional Terms
Jurisdiction Limits The Card cannot be added to Google Pay accounts registered in countries where crypto-linked cards are restricted. If you relocate, you must delete the token and re-enrol once your new address is verified. No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on Aug 8, 2025Updated on Oct 3, 202511OKX Trading Rebate Card - Terms and Conditions
With OKX Rebate Card, you can get trading fees rebated back on our products that are available in your country and permitted by local regulations. (Only applicable to countries where Rebate Card is available)How does it work? Each rebate card has its face value and valid usage period. Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day.Published on Oct 9, 2023Updated on Jan 8, 2026346Why is my deposit locked?
Additional information such as, but not limited to, country of residence may also be required. Depending on your local law and regulations, your transaction may remain locked until you provide the information required of the person who sent you the fund. For more details, you can find it in the Travel Rule FAQ. Learn more about How do I unlock my deposit when the Travel Rule additional verification is required?3.Published on Dec 19, 2023Updated on Mar 3, 2026972How do I change my phone number?
Enter the code accordingly Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification Select Unable to verify at the bottom of the page You'll receive an email/SMS confirmation upon successfully changing your phone numberOn the web Go to Profile and select Security Find Phone authentication and select Change phone number Select the country code and enter your phone number in the New phone number field Note: it's mandatory to linkPublished on Sep 7, 2023Updated on Nov 3, 20253What is the New User Full Rebate Program?
Users from the following countries or regions (subject to verification information) may not be eligible to participate in this campaign: please refer to clause 3 of OKX's risk and compliance disclosure.Published on Mar 16, 2026Updated on Apr 6, 2026How do I activate my Pay?
The country used for identity verification must not be on the restricted list here. The app must be updated to the latest version (Recommended: iOS 16+ and Android 7+). You can activate Pay by following these steps:How do I activate it? Go to Simple mode and select Pay from the main menu Select Activate Pay, and set up a secure passkey Complete the security verification and you're all set!Why do I need to create a passkey to activate my Pay account?Published on Feb 11, 2026Updated on Mar 11, 2026How do I buy crypto with Apple Pay?
Please note that access also depends on the device supported by Apple Pay, and may differ from your verified country of residence with us. Apple Pay isn't supported on web or Android devices at this time.How do I buy crypto with Apple Pay? For the best experience, please add your card directly through the Apple Wallet app. Once added, you can choose Apple Pay as your payment method on our app to buy crypto with that card.Published on Jul 22, 2025Updated on Dec 3, 20251How do I get my individual account verified?
Basic info Country of Residence Nationality Local Language name (if applicable) Full name Date of birth ID number ID type Social Security Number (SSN) Note: it's mandatory to provide your Social Security Number (SSN) for you to pass the identity verification process. Residential address ID documents We accept valid state-issued IDs, driver's licenses and passport.Published on Aug 7, 2024Updated on Dec 19, 202537World Cup VIP Exclusive Gift Set FAQ
For the avoidance of doubt, users from the following countries or regions (subject to verification information) may not be eligible to participate in this Promotion: please refer to clause 2.2 of OKX's Terms of Service. This Promotion is not (i) investment advice or an investment recommendation; (ii) an offer or solicitation, buy or sell crypto/digital assets; or (iii) financial, accounting, legal or tax advice.Published on Dec 19, 2025Updated on Apr 14, 2026313A beginner's guide to identity verification
This type of ID may not be supported for identity verification in your country. Please select a different form of ID from the options available.4. What forms of official ID are accepted? At present, we accept two types of official identification to verify your identity: a driver's license, a state-issued ID card and passport. Note: we do not accept temporary or paper-based IDs, including temporary driver’s licenses or temporary state-issued ID cards.5.Published on Oct 9, 2025Updated on Dec 30, 20253