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World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on Dec 19, 2025Updated on Apr 6, 2026313X Layer upgrade and OKT/OKB asset handling FAQ
August 15, 2025, 10:00 AM (UTC+8) The platform will automatically convert OKT held in users' accounts to OKB according to the exchange rules. August 15, 2025, 2:00 PM (UTC+8) Historically repurchased and reserved OKB will be permanently burned through an on-chain smart contract. August 18, 2025, 2:00 PM (UTC+8) The OKB smart contract will be upgraded to remove minting and burning functions.FAQWhat's X Layer? X Layer is a public blockchain, decentralized public blockchain launched by OKX.Published on Aug 13, 2025Updated on Jan 29, 202627How do I manage my tax account and documents?
OKX uses Coordinated Universal Time (UTC) for all tax reporting. A transaction occurring late on December 31 in the US might be recorded as January 1 UTC and will appear on the following year’s tax form.How do I update my SSN or Taxpayer ID? To ensure your forms are filed correctly, your information must be accurate.Published on Nov 4, 2025Updated on Feb 13, 2026OKX Trading Rebate Card - Terms and Conditions
Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day. If you trade on the day when the Rebate Card is granted, your first trading fee rebate will be calculated from the granted time to 23:59 UCT+8, and be distributed to your Funding Account in USDT within the next day.Published on Oct 9, 2023Updated on Jan 8, 2026342Why is my accessible balance lower than my funds unavailable for withdrawal?
However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It does not change with the fluctuation of crypto value and trading activities. Here's an example to illustrate how both values can diverge: Stage 1: the user deposits 1 BTC at 17:00 UTC and a snapshot of its 60,000 USD equivalent value is taken. This value is locked for withdrawal confirmation.Published on May 13, 2024Updated on Apr 3, 2026344OKX Learn to Earn: BTC halving 2024 event rules
Each user can only participate in one campaign at any one time. If a user participates in multiple campaigns, only the last campaign registered will be rewarded.Published on Mar 26, 2024Updated on Aug 28, 20256,676OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
Each user can only participate in one campaign at any one time. If a user participates in multiple campaigns, only the last campaign registered will be rewarded.Published on Dec 26, 2023Updated on Apr 3, 20264,135How do I download my account statements?
The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time. Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on Nov 6, 2024Updated on Apr 1, 202678How can I reduce trading fees?
The system calculates total volume daily at 00:00 (UTC+8) and updates the latest fee tiers between 04:00 and 06:00 (UTC+8).Become an affiliate and earn fee rebates You can apply to become an OKX affiliate and earn fee rebates by successfully inviting 10 valid new users. Invited users who are flagged by risk controls don’t count as valid. To qualify, the invited users must meet the following requirement: The trading volume of any single order must be at least 50 USDT.Published on May 19, 2025Updated on Apr 7, 202664How do I enable allowlist? (app)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024. Permanent: The allowlist is initially valid for 30 days. You can manually change it to permanent by clicking 30 days > Permanent. Withdrawals to a permanent no-verification address will skip verification every time. No no-verification setting: If you do not select a verification period, each withdrawal will require verification.Published on Aug 14, 2023Updated on Mar 31, 20261,9043.1M+ $SENT X Drops campaign terms and conditions
Valuation: The value of the Crypto Balance will be converted to USD based on the real-time token price at the time of the snapshot(s).3.3. Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 23:00 - 24:00 UTC+0 (the "Snapshot Period").Published on Feb 4, 2026Updated on Feb 5, 20268M $SPACE Drops Campaign Terms and Conditions
Valuation: The value of the Crypto Balance will be converted to USD based on the real-time token price at the time of the snapshot(s).3.3. Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 23:00 - 24:00 UTC+0 (the "Snapshot Period").Published on Jan 27, 2026Updated on Jan 27, 20261.5M $NIGHT X Drops campaign terms and conditions
Valuation: The value of the Crypto Balance will be converted to USD based on the real-time token price at the time of the snapshot(s).3.3. Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 4:00 - 5:00 UTC+0 (the "Snapshot Period").Published on Dec 11, 2025Updated on Jan 8, 20261M SEI X-Drops Campaign - Terms and Conditions
Valuation: The value of the Crypto Balance will be converted to USD based on the real-time token price at the time of the snapshot(s).Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 23:00 - 24:00 UTC+0 (the "Snapshot Period").Published on Dec 4, 2025Updated on Dec 11, 2025How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on Aug 14, 2023Updated on Feb 12, 2026417