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How to prevent phishing emails?
The links don't match the official domain Hover over any link (without clicking). If the URL doesn't belong to an official OKX domain, don't open it. When the email address looks correct but the content feels suspicious Even if the sender address appears to be official, you should be cautious if the email content includes unusual instructions such as clicking links or providing personal information. In such cases, you should further verify the email's authenticity.Published on Jun 24, 2025Updated on Dec 16, 20253How can I protect myself from scammers?
Over time, they may introduce trading or investment opportunities and encourage you to scan QR codes or register on external platforms. These external platforms are often fraudulent. Once you deposit funds, there is a significant risk of permanent financial loss. If you encounter this behavior: Don't engage further. Don't transfer funds to external platforms. Don't scan unknown QR codes. Report the user immediately through the platform’s reporting or appeal function.7.Published on Aug 21, 2023Updated on Mar 3, 202612,075How do I add OKX widget on my phone?
You might be prompted to authorize permission to Display over other apps, allow it to continue. Note: in case you've skipped the prompt, you may find this toggle from Settings > Apps > Menu > Special access > Appear on top > Make sure the toggle is on for OKX. (Optional) Select Preferences to configure the look & feel of the widget Drag the floating widget to the desired area on your device screenWhat's the recommended device settings?Published on Aug 15, 2023Updated on Apr 1, 20265,877How do I start trading cryptocurrency on OKX with Smart Trading?
Learn more about Signal trading here.How do I decide which Smart Trading product is best for me? Whether you're a crypto newbie dipping your toes into the market for the first time or a seasoned trader looking to optimize your strategies, Smart Trading has something for everyone.Published on Apr 7, 2024Updated on Oct 15, 202571How do I buy crypto and earn rewards?
If you miss a day, don't worry—you won't lose your progress entirely. Once you earn your first $5 reward, your streak will simply reset to Day 2. You'll then need to complete 4 more daily buys to get the final reward. If there aren't enough days left before February 16, 2026, to complete all five purchases, then you'll not be eligible for the additional $45 in BTC reward.What are the important rules for me to remember?Published on Dec 29, 2025Updated on Jan 29, 20263How do I check if an email is officially from OKX via EML file?
If "From" and "Return-Path" don't match, the sender may be spoofed. Don't click suspicious links or attachments. If you are unsure, submit the EML file to OKX Customer Support for verification.Why can scammers make an email look real to you? Scammers can modify parts of an email's header to make the message appear as if it was sent from a legitimate domain, including an official address. This is possible because the email delivery protocol (SMTP) doesn't verify the true identity of the sender.Published on Nov 24, 2025Updated on Mar 4, 202615How do I display historic orders on the chart?
Below is how you can start displaying your historic orders on the chart: Select Display on the trading chart Head over to the main menu on the trading chart and select Display Select Historical Orders Tick the Historical orders option to enable it Your historical orders will appear on the chart Once the page loads up, look up the historical order Hover over the historical order to view the details of your historical trade.Published on Nov 29, 2024Updated on Sep 10, 2025417How do I explore new trading opportunities on OKX?
OKX Feed is also a feature that's capable of helping you to look into social sentiment and research for new trading opportunities. Learn how you can explore new trading opportunities on OKX Feed as below:How do I see the latest feed of all cryptos?Published on Jan 17, 2025Updated on Oct 15, 20253A beginner's guide to identity verification
Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. However, we only collect your estimate for reference purposes. You can always deposit more than the estimated amount.12. How do I check my identity verification information?Published on Oct 9, 2025Updated on Dec 30, 20253How do I find the token unlocks feature?
token Head over to Overview Select Token unlocks Token unlocks menu in the Overview of the crypto page, on the app pageWhy is the token unlocks schedule important?Published on Mar 4, 2025Updated on Sep 10, 202514What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
With the concept of the trading cycle, Futures DCA can earn profit over multiple trading cycles. The Futures DCA is best used in high-risk, high-reward situations, especially when your strategy is to attempt to earn profits from rebounds in a volatile market but want to save the time for tracking and eliminate the hassle of configuring a series of averaging orders manually.Published on Apr 3, 2024Updated on Jan 28, 202681How do I level up my trades with Mizar?
Yes, you don't have to pay any upfront payments or monthly subscription fees on Mizar. Additionally, you'll receive 5 USD credits and $10,000 free to trade upon signing up. After the first month, you'll receive a $1,000 free volume to trade.2. Do I need to deposit funds on Mizar to trade? No. Mizar is non custodial. That means you don't need to deposit any funds on Mizar to trade, but you can connect to your exchange with API keys.3. How do I connect OKX to Mizar?Published on Mar 28, 2024Updated on Jan 2, 20265I haven't received the SMS code
Select didn't receive anything to change different verification method You can choose other alternatives you would like to use to verify Select other alternative authentication methods if your SMS code doesn't arriveOn the web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code If the above doesn’t help, you can try to self-reset your mobile number from our app according to our guidance If self-reset still doesn't work, submit a requestPublished on Aug 16, 2023Updated on Feb 9, 202623US CeDeFi Trade FAQ
Head over to the Trade > DEX page and select Activate DEX to trade Select Activate DEX on the DEX page Select Continue to start the passkey set up procedure Proceed to the next phase by selecting Continue Select Agree and continue to give consent Confirm on your permission to create passkey for CeDeFi trading You'll be prompted to sign in to our platform, select Use Passkey or More Options to explore on the selection Sign in to our platform by using passkey or other options And you're set to tradePublished on Nov 4, 2025Updated on Dec 4, 20251What's demo trading and how do I use it?
Look for Demo trading under the Trade section or at the Shortcuts section and select it to switch to the trading simulation mode on the app. Select Demo Trading mode on the User Center page to start risk-free trading Alternatively, hover on the Trade section and select Demo trading to launch the trading simulation mode page for the web version.Published on Dec 12, 2023Updated on Apr 3, 2026981