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Why is my accessible balance lower than my funds unavailable for withdrawal?
Your accessible balance and funds under the unavailable for withdrawal portion are calculated differently, which can result in the former being lower than the latter. The value of your accessible balance changes with the fluctuation of crypto value and trading activities. However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It does not change with the fluctuation of crypto value and trading activities.Published on May 13, 2024Updated on Apr 3, 2026342What's the Spot Grid bot and how do I use it?
If you set a Stop Loss (SL) by price, the SL will move upwards in sync with the grid, shifting at the same interval as the lower grid limit. Trailing Down: This feature allows the entire grid to extend downward if the price continues to fall below the grid's lower limit (for example, the grid range expands downwards and gets larger than the originally set range).Published on Oct 3, 2025Updated on Nov 17, 20257What's a limit order?
It will be based on the real-time market price and may be higher or lower than 53,000 USDC.Published on Aug 22, 2023Updated on Apr 3, 2026176How do I manually set up futures grid trading bot?
Next, enter the grid’s upper and lower price bound, and the total number of grids Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced Several details need to be configured to set up the futures trading bot Arithmetic mode will space grid lines at equal price intervals. For example, if you’re trading BTC with an upper price of 35,000 USDT and a lower price of 25,000 USDT, and 10 grids, each grid line will be 1,000 USDT apart.Published on Jun 6, 2024Updated on Mar 31, 2026100What should I do if I deposit BTC less than minimum amount?
If the deposit amount is lower than the platform’s minimum deposit amount, the deposit won't be credited or refunded to the user. A notification regarding this update will appear as a pop-up on the crypto details page. Therefore, we recommend confirming the minimum deposit amount for the relevant token before making a deposit. For more details, please refer to: Why is there a minimum deposit amount for non-BTC? Where can I find the minimum deposit amount required for non-BTC?Published on Oct 15, 2024Updated on Feb 12, 202627How can I reduce trading fees?
Please participate in official campaigns (for example, referral programs) in a timely manner to access benefits such as fee rebates.Using limit orders To improve market liquidity, limit orders are charged lower fees than market orders. When trading, you may consider using limit orders, which are placed at a specified price and don’t execute immediately.Published on May 19, 2025Updated on Apr 7, 202664Spot grid bot FAQ
If not, the bot will attempt to draw from the main account balance when needed.When the current price hits the grid's lower limit: A new buy order is placed one level below the grid’s lower limit, using additional funds from the main account. (If there are insufficient funds, no buy order will be placed.) Once this buy order is filled, a sell order will correspondingly be raised to complete the order group.Published on Aug 28, 2025Updated on Jan 22, 202617What's the Spot DCA bot and how do I use it?
These incremental orders are placed at your configured price steps to lower the average entry price. Maximum safety orders: determine the maximum number of safety orders the bot can place per cycle. The actual number depends on available funds. Other optional parameters: Stop loss (SL): another optional setting to limit losses. If the price drops to this level, the bot will stop trading and sell all base assets at the market price.Published on Oct 3, 2025Updated on Nov 17, 20254What's a futures trading bot and how do you automate trades with it?
Next, enter the grid’s upper and lower price bound, and the total number of grids. Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced. Select and enter the necessary details to determine the grid lines space Arithmetic mode divides the price range from Lower Price to Upper Price into the number of grids by equal price difference, as each grid has an equal price difference (for example 1, 2, 3, 4..).Published on Dec 26, 2023Updated on Oct 29, 202535Iceberg strategy FAQs
Sample Case (BTC/USDT) A user wants to buy BTC while the price is lower than 35,000 USDT, and he'd like to buy it with Iceberg bot. Interface of Iceberg trading botHow to set the Iceberg strategy? Set the Amount per order as 0.1 BTC Setting the Number of visible order as 5 Set the Order amount as 5 BTC In Advance settings, set the preference as Price-speed balance Setting the Limit price at 35,000 USDT Set the Start condition as InstantWhat happens after I configure and start the Iceberg bot?Published on Aug 4, 2023Updated on Dec 30, 202515What's OKX Convert?
It also allows you to exchange crypto at a lower threshold than the spot market.2. What's the difference between convert and spot trading? Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage. As such, there's a price difference between the quoted price and the spot market price.Published on Apr 1, 2026Updated on Apr 1, 2026What's OKX Convert?
It also allows you to exchange crypto at a lower threshold than the spot market.2. What's the difference between convert and spot trading? Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage. As such, there's a price difference between the quoted price and the spot market price.Published on Sep 27, 2023Updated on Apr 1, 20262,162What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
If the price of BTC drops 2% to $24,500, the bot will automatically buy another contract at this lower price point, bringing the average entry price of the two contracts to $24,750. If the price drops an additional 4% to $23,750, the bot will buy another contract, bringing the average entry price of the three contracts to $24,166.67.Published on Apr 3, 2024Updated on Jan 28, 202681How do I manually set up spot grid trading bots?
Learn how to set it below: Enter the upper and lower price bounds for your desired trading range. Then, enter the number of grids you'd like to fill the range. This will determine the size of the buy and sell orders the bot creates. Next, enter the total amount you want to open a position with and select the relevant cryptocurrency Note: there's also an option to set how the grid is spaced. Arithmetic will position each grid line at fixed price intervals (for example, every 20 USDT).Published on Jun 6, 2024Updated on Nov 17, 2025204What should I do if I mistakenly withdraw crypto via the wrong network?
If you select the wrong network when withdrawing assets to a third-party platform or your wallet, you may not receive the assets. If you withdraw to a third-party platform with the wrong network, you'll need to reach out to the third-party's support team for assistance. If you withdraw to a third-party wallet with the wrong network, you can retrieve it by following the guidance below:Retrieve it via Web3 walletApp 1.Published on Jan 21, 2025Updated on Apr 3, 2026