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RUB bank payment method update
Dear OKX users: In order to provide a better user experience, we have scheduled a major update of the settings for the local bank payment methods on the P2P RUB market. All the affected payment methods will be updated daily between June 9, 2023 and June 22, 2023. Please update your "card number" in order to continue using your preferred payment methods We apologize for the inconvenience, OKX P2P teamPublished on Jun 9, 2023Updated on Nov 17, 2025AnnouncementsImportant updates to payment methods in: COP, ARS, MXN and PEN
MXN The "Bank account number" field will be replaced by "Bank Account number (CLABE)" for these payment methods: Banco Regional, STP, Afirme, Banco del Bajio, Bank of America, Banorte, BBVA, Citibanamex, HSBC, Inbursa, Klar Bank, Santander, Scotiabank. Please update your payment details with your 18-digit "Bank Account number (CLABE)" by 10:00 on January 7, 2025 (UTC-4). After this date, the old "Bank account number" field will be removed for these payment methods. 3.Published on Dec 10, 2025Updated on Dec 19, 2025AnnouncementsHow to get started with Savings Starter?
Savings Starter aims to help new users get started with our Earn product. You can earn up to 30% APR for 3 days when you subscribe to this product.Rules Savings Starter is only available for eligible first-time Earn users who have completed their identity verification through their master OKX account. You can only subscribe once to a Savings Starter product. You can redeem your crypto from Savings Starter at any time.Published on Sep 5, 2023Updated on Feb 9, 2026FAQ2,376Pay account FAQ
By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account? Yes, you need an OKX exchange account and completed identity verification to create and use Pay for sending and receiving crypto.What can I do with my Pay account?Published on Apr 28, 2025Updated on Mar 30, 2026FAQ538What is sub-account?
A sub-account is a secondary account connected to your OKX account. You can create multiple sub-accounts to diversify your trading strategies and reduce risks. Sub-accounts can be used for spot, spot leverage, contract trading, and deposits for standard sub-accounts, but withdrawals are not allowed.How do I create a sub-account?Published on Aug 22, 2023Updated on Mar 4, 2026FAQ1,833Introduction to Unified Account
After logging in to the sub-account, users can set up the account mode of sub-account separately. Users who have multiple sub-accounts can go to the sub-account management page to set the account mode after logging in to their master accounts. The types of account modes that can be set for all master and sub accounts are the same, and different modes can be set for different sub accounts.Published on Dec 23, 2020Updated on Dec 2, 2025Product documentationWhat should I do if I select Payment Completed without actually making the payment when buying crypto?
This behavior is considered malicious payment and may result in partial account restrictions. (3) Payments must be made using your own identity (real-name) accounts, such as your personal bank account, Alipay, or WeChat Pay account. (4) Use real-time payment methods (e.g., Alipay-to-Alipay, WeChat Wallet-to-Wallet, real-time bank transfers).Published on Mar 17, 2023Updated on Feb 3, 2026FAQ125How do I link my OKX account to OKX TR account?
Continue to link your account A page with your account details on both OKX and OKX TR platforms will appear. Once you've confirmed the details, select the Link option to start connecting the accounts Note: if you haven't signed in on your OKX TR account, you'll be requested to do it before proceeding to the linking phase. If the accounts are correct, proceed to link both accounts Your account is successfully linked with your OKX TR account and select OK to proceed to the next phase.Published on Mar 3, 2026Updated on Mar 30, 2026FAQ5OKX Wallet supports Account Abstraction, create Smart Accounts with one click
We are very pleased to announce that we have supported account abstraction on August 2, 2023, allowing one-click creation of smart contract accounts. You can now upgrade to the latest version of the App (version 6.26.0), go to OKX Wallet - Wallet Management - Add Account , and add your smart account. What is a smart account? Smart account is a new generation of wallet account based on the Account Abstraction proposal (EIP-4337).Published on Aug 2, 2023Updated on Nov 17, 2025AnnouncementsWhat is AA Smart Account?
By default, you will see the first account in your wallet. Select Add Account to retrieve your AA Smart accountFAQ1. What are the differences between Externally Owned Accounts, Contract Accounts, and AA Smart Accounts? Externally Owned Accounts (EOAs) are accounts where we have direct control over private keys, such as those created using seed phrases, keyless wallets, or hardware wallets in OKX Wallet. Contract Accounts (CAs) are controlled by code logic and do not possess private keys.Published on Sep 4, 2023Updated on Feb 9, 2026FAQ6,099Announcement on migration to Unified account
VIP loan In the future, we will carry forward the advantages of the Unified account mentioned above, and provide more innovative functions, including Multi-chart mode, Layout library, Arbitrage mode, Trading bot mode, Saving Service upgrade and continue to be the leader of innovative trading experience in the industry. Manual borrow mode (a margin borrow mode that users can trade after a collateralized loan) will soon be available with Unified account on December 16, 2021.Published on Sep 2, 2021Updated on Nov 17, 2025AnnouncementsWhat are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on Dec 24, 2024Updated on Apr 3, 2026FAQ748P2P Orders FAQ
OKX charges zero transaction fees for P2P trading but your bank or transfer app may charge you the corresponding fees when you make a transfer.What is T+1? After purchasing crypto, users cannot withdraw or sell via P2P within 24 hours, but this does not affect your ability to trade. The purpose is to reduce the risk of bank account being frozen and ensure security of trades.Published on May 23, 2023Updated on Feb 3, 2026FAQ66What should I do if I forget my OKX wallet password?
Comparison: Traditional Bank Accounts vs Web3 Wallets Category Traditional Bank Account Web3 Wallet Password recovery Reset by the bank Only recoverable via seed phrase or private key Asset control Custodied by the bank Fully controlled by the user Risk responsibility Partial compensation may apply User bears full responsibility Important Notes on Backing Up Seed Phrases and Private Keys To ensure the safety of your assets, please follow these best practices when backing up your seed phrase or privatePublished on Oct 28, 2022Updated on Apr 7, 2026FAQ13,375How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
On the app Open our app, and select Wallet Select More, then select Add accounts in bulk Select Add accounts in bulk to create multiple accounts in a wallet at one time Select your preferred wallet in the Select wallet field, and insert the total number of accounts that you want to create in the Number of accounts field, then select Add. The accounts will be generated accordingly Note: you can create up to 99 accounts at one time.Published on Sep 27, 2024Updated on Nov 17, 2025FAQ59