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Tradeback voucher FAQ
If you activate a new voucher, your currently activated voucher will be de-activated. De-activated vouchers can no longer be used. Select the Activate button to activate your voucherHow do I check which trades are eligible? In each tradeback voucher, click on the Information icon (i) to check the voucher details. In the Voucher details section, we display the eligible trading products and base currencies.Published on Nov 6, 2025Updated on Jan 20, 202636USDⓈ contract FAQ
How does the system respond if USDC experiences a de-peg? The system will monitor the exchange rate fluctuations of stablecoins such as USDC. If there is a risk of depegging, the function to convert USD liabilities to USDC liabilities will be suspended. At the same time, the platform will activate emergency mechanisms, such as using the risk reserve fund to cover part of the risk. Is USDG exposed to de-peg risk as well?Published on Oct 17, 2025Updated on Apr 7, 20264What's Strategy protection and hidden personal trades features?
This includes details such as: Crypto pair Trading time Position size Mark price Entry price Before the update is done After the feature is utilized For copy traders, all ongoing orders and notifications are displayed with a 5-minute delay. This delay helps to maintain the integrity of lead traders' strategies.Published on Jul 14, 2024Updated on Apr 8, 202662How do I buy and sell crypto with a third party?
Most of the settlement is done on-chain and it takes between 1-30 minutes, depending on the network. Some providers settle off-chain, directly from OKX. You will receive your crypto once the payment is completed.How can I check my order status? You can check your order status on the order page. Most of the settlements are done on-chain and should take up to 30 minutes, depending on the network.Published on Sep 5, 2023Updated on Apr 6, 2026674How do I add OKX widget on my phone?
Options may vary depending on the widget type Select the trading pair that you want to feature Select Done after the edits If you want to remove a lock screen widget, you can long-press the lock screen > Customise > Find the lock screen widget you want to remove > Tap the delete icon on the widget > Done.Published on Aug 15, 2023Updated on Apr 1, 20265,876How do I check the status of my institutional verification?
Select Continue to complete the application once it's done You can complete the application once the requirements are complete Once you submit your application, its status will be updated to Under Review.Published on Oct 10, 2024Updated on Oct 8, 202536How do I turn on the order sharing feature?
on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now Select Share now to start sharing your order Select the chat you'd like to share your order on and your order will be shared as text on the chat platforms on your mobile Share the order with your recipient once all the processes are donePublished on Jan 14, 2025Updated on Mar 31, 20268How do I whitelist OKX Emails?
the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloud Whitelisting an email address in iCloud is simple and quick Log in to your iCloud account and select the Apps menu to access your Contacts Open your contact in iCloud Select the (+) below profile and select Create New Contact Create a new contact to whitelist Populate all the fields and be sure to add okx.com Add email to whitelist Lastly, select DonePublished on Nov 26, 2024Updated on Sep 8, 202571How do I manage my copied trades?
Note: gather the details from either Spot or Futures option, as Bots refer to trading bots trade and Structured refer to any of the structured products' deal you've done. You can view the following types of information on the page as below: My traders: view details of traders that you have copied, make adjustments that you have set before as you preferred. They're placed in the Spot and Futures sub-section.Published on Dec 22, 2022Updated on Mar 26, 2026308What to do in the event of a trade error
OKX cannot invalidate any trades done OTC with another user, the only way to solve a trade error is to agree with your counterparty about how to best proceed. We encourage our users to exhibit professional courtesy in discussing and attempting to resolve these matters in order to foster an environment of trust and respect between parties on the platform.What happens if I've made a trade error and my counterparty is anonymous?Published on Jun 30, 2022Updated on Feb 12, 202696What limits are there for futures copy trading?
KAITO-USDT, OKB-USDT, ASTER-USDT, ENA-USDT 1,000,000 AXS-USDT, MANA-USDT, COMP-USDT, GMT-USDT, STX-USDT, IMX-USDT, TRB-USDT, YGG-USDT, LPT-USDT, MEME-USDT, PYTH-USDT, TURBO-USDT, SATS-USDT, JTO-USDT, OM-USDT, STRK-USDT, W-USDT, ZRO-USDT, RENDER-USDT, BOME-USDT, POPCAT-USDT, NEIRO-USDT, GRASS-USDT, MOVE-USDT, ME-USDT, VIRTUAL-USDT, AI16Z-USDT, VINE-USDT, S-USDT, BERA-USDT, IP-USDT, BABY-USDT, PROMPT-USDT, WCT-USDT, HUMA-USDT, SPK-USDT, SAHARA-USDT, TREE-USDT, RESOLV-USDT, USELESS-USDT, SYRUP-USDT, LA-USDTPublished on Oct 31, 2023Updated on Mar 10, 2026251How do I claim McLaren Race Rewind NFT?
This can be done by selecting the Make offer option Note: offers need to be made in WOKB. Select Make offer option to buy it at your preferred priceHow do I redeem my rewards?Published on Jun 13, 2024Updated on Sep 12, 202527Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
If this is not done, the funds may not be credited to the correct address. Note: deposit tag/memo are typically 7–8 digits long. Please refer to the tag/memo number displayed on the deposit page and enter it exactly as shown. For example, you can find both the deposit address and tag/memo on the deposit page in the screenshot below: Deposit page with both deposit address and tagHow do I fill in the tag/memo?Published on Aug 22, 2023Updated on Mar 4, 2026414How do I export my AA Smart Account?
Select Done after you've written your seed phrase. Select the wallet that you've stored in your AA Smart Account Tap to view your seed phrase and write it down separately Alternatively, you can select the Private key and select your AA Smart Account > the chain that you wish to back up and select Copy anyway to back up your AA Smart Account's private key.Published on Aug 11, 2023Updated on Sep 12, 202538How do I become part of the OKX P2P Merchant Program?
Video verification needs to be done in [C2C Buy Crypto]. Open the App homepage, tap [C2C Buy Crypto], then select [My] - [C2C Video Verification] - [Start Recording]. Friendly reminder: Before recording, please check if your phone is on silent and make sure the camera and microphone permissions are enabled.Condition 2: Complete 20 buy or sell crypto transactions You need to complete 20 or more transactions in the [Quick Zone] and [Favorites Zone].Published on Nov 25, 2022Updated on Jan 29, 2026716