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Address type upgrade FAQ
Any previously saved addresses have already been automatically upgraded to match these new rules, ensuring smooth and consistent withdrawals across supported cryptos.What happens if I have multiple records of the same address after the address type upgrade? If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry.Published on 26 Aug 2025Updated on 30 Dec 2025858Which types of institutions are supported by OKX?
Privately owned financial Institution Privately owned company Fund Family office (private investment vehicle) Non-profit organization Trust Government-owned enterprise Publicly traded company If you're wondering about your type of institution, learn more about it here.Published on 29 Jan 2025Updated on 27 Sept 202542How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on 5 Nov 2024Updated on 10 Sept 202513How do I determine my company type and understand which documents I need to prepare?
Learn more about the types of institutions that are supported by us here.Published on 13 Oct 2023Updated on 12 Feb 2026137How do I set a price alert?
Toggle different types of notifications on or off based on your needs On the Web: On the trading page, select the Settings icon Under Preferences, select the Trade notifications You can toggle different types of notifications on or off based on your needs There are several options for the type of sounds that you can select based on your preferencePublished on 30 Apr 2024Updated on 9 Apr 2026261How do I track my assets when trading in Spot and Futures mode?
After selecting the preferred type through the drop-down, the result of the matching condition can be displayed. Once you select Filter after selecting it, you can select which Positions type to display in the list. Update your display on the Positions & assets type visibility according to your preference Note: The total number of positions across all types, along with the number of results matching the filter criteria, can be displayed simultaneously.Published on 23 Oct 2024Updated on 12 Feb 202619How do I close lead trades with a limit order and custom amount?
Supported order types for futures trading include: Support type Order type Supported Limit, Market, Advanced limit (Post only, FOK, IOC), Take Profit (TP) / Stop Loss (SL), Trailing stop, Trigger Not supported Iceberg, TWAP Note: if you place any bot trades (such as futures grid, futures DCA, or arbitrage bots) they won't act as lead trades.Published on 5 Dec 2023Updated on 9 Feb 20262,263How do I check the status of my returned withdrawal?
It should clearly include: Withdrawal TXID from OKX Refund TXID from the external platform Token type Token amount Deposit address (with tag/memo, if needed) Show the deposit address for the specific token type on the external platform. This is required if the withdrawal was returned due to a wrong or missing tag/memo. Important things to note: Record the video using a separate device (screen recordings are not accepted). The conversation must be with human support on the external platform.Published on 30 Oct 2023Updated on 9 Feb 2026285How do I set up indicators on the chart?
Use indicators in combination with our backtesting tools to evaluate your strategies on historical data.FAQCan I use indicators on all chart types? Yes, indicators are compatible with all chart types on our platform.Can I modify the existing indicators? Yes, you can modify pre-existing indicators from the Indicators library to create customized versions that match your preferences.Published on 30 Nov 2024Updated on 10 Sept 202514How do I turn on the order sharing feature?
Instead of manually typing out order details, you can quickly share all the parameters through a simple link, making the process seamless and efficient.Published on 14 Jan 2025Updated on 31 Mar 20268How do I find the Marketcap feature?
On the app Head over to the trading chart on the trading page Select Mcap from the chart type option Select Mcap from the list of chart typesOn the web Navigate to the trading chart on the Trading page Select Market cap to view the trends Select Market cap from the list of trading chart types If you want learn more on how you can change the chart trading layout, visit here.Published on 27 Feb 2025Updated on 10 Sept 20256Beneficial Ownership FAQ
Learn more about the types of institutions that are supported by us here.Published on 10 Oct 2024Updated on 1 Dec 20256What's a limit order?
When placing an order to buy or sell to close a position, the most commonly used order types are limit orders and market orders. You can choose the order type that best suits your trading needs.What's a limit order? A limit order is an order where you set the order quantity and the maximum price you are willing to buy or the minimum price you are willing to sell.Published on 22 Aug 2023Updated on 3 Apr 2026176How do I track the cost price of my spot trades?
On the trading screen, select Settings from the top menu Proceed with the selection of Settings from the pop-up menu On the Trading mode screen, select Spot cost price type Select between Average cost price or Cumulative cost price Select from the available options under the Spot cost price type options The cost price will also be reflected on your K-line Chart and the positions menu. Cost price on the K-line chart Cost price on the positions menuPublished on 5 Sept 2024Updated on 6 Apr 202627How do I verify my identity with Singpass?
Select Verify now Kickstart your verification process by selecting Verify Now Select Singpass as ID Type to start the Singpass verification journey Select your ID type as Singpass Select the QR code to redirect to Singpass App Tap the QR code to proceed to the log in phase Once you're in the app, it'll load a page that'll ask for your permission to log in, so select Approve Approve the log in to the Singpass profile A page with Singpass' terms and conditions will be loaded, select I Agree to completePublished on 13 Sept 2024Updated on 9 Feb 20265