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How do I protect my account from Trojan horse takeovers?
Phishing Emails and Attachments Emails disguised as bills, delivery notices, or company updates may contain dangerous links or attachments designed to deploy malware. Risky file types include .exe, .zip, .docm, and .xlsm. Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device.Published on May 30, 2025Updated on Feb 5, 202612How do I use Dual Investment?
For example, if you placed an order with the following details: Interest accrual time: 09/01/2025, 08:00 UTC Expiration time: 09/11/2025, 08:00 UTC Then, you can redeem it at any time between: Start time: 09/01/2025, 08:00 UTC End time: 09/11/2025, 07:00 UTC 4. When will my Dual Investment returns be credited to my account? If your redemption is successful, your crypto will be credited to your Funding account the following day at around 16:00(UTC+8). 5.Published on Aug 18, 2023Updated on Apr 9, 202665Dual Investment FAQ
For example: Interest accrual time: September 1, 2025, 08:00 UTC Expiration time: September 11, 2025, 08:00 UTC Then, you can redeem it at any time between: Start time: September 1, 2025, 08:00 UTC End time: September 11, 2025, 07:00 UTC5. When will my returns be credited to my Funding account? When sufficient liquidity is available, redemption proceeds will be credited to your account in real time. In other cases, proceeds will arrive no later than 08:00 UTC on the following day.6.Published on Aug 18, 2025Updated on Apr 1, 20266How to transfer crypto from Coinbase to OKX?
Both OKX Web3 Wallet and OKX NFT Marketplace are subject to separate terms of service at www.okx.com. © 2025 OKX. This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2025 OKX and is used with permission.”Published on Jun 19, 2025Updated on Jun 26, 20256OKX Sub-Affiliate link rules
Failure to adhere to the above guidelines may result in immediate termination of your account and may expose you to legal action and liability for damages, including those imposed by regulatory authorities within the specified jurisdictions.Published on Sep 28, 2023Updated on Mar 16, 2026654X Layer upgrade and OKT/OKB asset handling FAQ
The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price? Starting from August 15, 2025, OKT held by users will be automatically converted to an equivalent amount of OKB based on the average closing prices of OKB and OKT on the platform from July 13 to August 12, 2025.Published on Aug 13, 2025Updated on Jan 29, 202628How is the settlement price determined for expiring futures?
If abnormal market conditions or potential market manipulation occur near the settlement time, causing significant fluctuations in the index price, OKX may postpone settlement based on actual conditions. Any changes will be announced separately.What's the settlement time? Weekly futures settle at 16:00 (UTC+8) every Friday.Published on Mar 20, 2023Updated on Feb 2, 202612USDG Convert Fees Change Announcement
Not all products offered in all regions and this activity may be limited or not offered in some markets. Please consult your legal/tax/investment professional for questions about your specific circumstances. OKX Team February 20, 2025Published on Feb 20, 2026Updated on Feb 21, 20264Supercharge your supercharts Terms & Conditions
Example: If a user's FTT is on October 15, 2025, at 14:00:00 UTC, their Eligibility Window to participate and earn rewards will close on January 15, 2026, at 14:00:00 UTC.Published on Oct 1, 2025Updated on Apr 3, 202632OKX Valentine's day crypto gift - terms and conditions (SEA region)
Please note that the value of the rewards may fluctuate and may not be equal in value at the time a recipient has the ability to withdraw. Prices of digital assets, including stablecoins, can and do fluctuate at any moment. Due to such price fluctuations, you may increase or lose value in your assets at any given moment. Participation in this campaign is restricted to the main account only. Sub-accounts are not eligible to participate.Published on Feb 13, 2025Updated on Feb 9, 20261Why hasn't my deposit been credited?
Note: you can find the minimum deposit amount on the asset’s deposit details page.Unsupported or deactivated receiving platform If your deposit was sent to an address belonging to another platform that has been deactivated or no longer supports deposits, the funds may not be credited to your OKX account. In some cases, the assets may be returned to the originating wallet instead of your own account.Published on Sep 1, 2023Updated on Apr 3, 202613,793Valentine's Day Referral at OKX - terms and conditions
Please note that the value of the rewards may fluctuate and may not be equal in value at the time a recipient has the ability to withdraw. Prices of digital assets, including stablecoins, can and do fluctuate at any moment. Due to such price fluctuations, you may increase or lose value in your assets at any given moment. Participation in this campaign is restricted to the main account only. Sub-accounts are not eligible to participate.Published on Feb 13, 2025Updated on Feb 9, 202615Gas fees FAQ
*Numbers and references are current as of 17 February 2025.How can I reduce gas fees? Here are some practical tips to minimize gas fees: Choose off-peak hours: fees are lower when the network has less activity. Use tools like gas trackers to monitor optimal times. Set custom fees: on platforms like our Web3 Wallet, you can manually adjust gas fees. Lower fees may result in slower transaction times.Published on Feb 17, 2025Updated on Feb 27, 2026251What is OKX keyless wallet?
Important Reminder: Starting from April 7, 2025, the keyless wallet service on the extension will be suspended. Users who already use a keyless wallet can continue to manage their wallets and assets normally via the OKX App. Starting from May 23, 2025, the entry for creating a keyless wallet will be removed from both the App and the wallet extension. New users will no longer be able to create a keyless wallet.Published on Aug 1, 2023Updated on Jan 27, 2026211Expiry futures (App/Web)
If you need to close all positions within the time, you may select Positions and tab Close all. Be caution: If there is significant market volatility, your order may not be filled. 3. View positions Once positions created, users can view their position-related data in Positions list: average Entry Price, Estimated Liquidation Price, Margin, as well as the return on investment and Floating PnL. Term explanation: Entry Price: The average entry price of the current position.Published on Mar 20, 2023Updated on Feb 9, 202610