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Managing RFQs on the RFQ board
What happens if no one quotes my RFQ before it expires? If no one quotes your RFQ before it expires then the RFQ status will change to "expired" meaning it is no longer available. This may be because your RFQ is more complex than any of our Market Makers are willing to price. Try splitting your RFQ into multiple trades, grouping similar instruments together or submitting an illiquid or otherwise...Published on Jun 30, 2022Updated on Sep 10, 2025FAQ17Managing RFQs on the RFQ board (creator)
Live RFQsQuotes for your RFQ If your live RFQ has received a quote from any market makers, you’ll be able to view both the buy and sell price, as well as the spread in basis points (bps) between the two prices. By default, makers have to provide a two-way quote as they don’t know which direction you want to execute in. If there’s more than one quote for your RFQ, there will be a two-dotted line...Published on Mar 7, 2024Updated on Apr 1, 2025Product documentationRules on Managed Trading Sub-accounts
What is a managed trading sub-account A special sub-account type where investors entrust their sub-accounts to trading teams It can guarantee the asset safety of investors and the strategic safety of trading teams, and both parties can enjoy a better VIP rate during the binding periodWhat types of users are suitable for creating managed trading sub-account Users suitable for creating managed trading sub-account are below: Investors create multiple managed trading sub-accounts and authorize differentPublished on Apr 4, 2023Updated on Apr 11, 2025Product documentationConvert to Pay FAQ
If you converted non-Pay assets to Pay assets, you'll notice a decrease in your Convertible category and an increase in your Pay ready category. The changes will be reflected in a couple of minutes, ensuring your balances are updated in real-time. Learn more about other parts of Pay here.Published on May 23, 2025Updated on Mar 31, 2026FAQ21Pay account FAQ
By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account? Yes, you need an OKX exchange account and completed identity verification to create and use Pay for sending and receiving crypto.What can I do with my Pay account?Published on Apr 28, 2025Updated on Mar 30, 2026FAQ538Referral Program FAQ
Note: To comply with local laws and regulations, certain referral program features may not be available in your region.Published on Jan 8, 2025Updated on Mar 19, 2026FAQ23,475System Liquidation Mechanism
To improve the transaction efficiency of liquidated futures/swaps positions, with no effect on the market liquidity, OKX develops the following methodology1.Glossary a.Forced-liquidation Price: When the mark price reaches the forced-liquidation price and a user’s margin is lower than the required level, force-liquidation will be triggered. b.Bankruptcy Price: The price at which a user loses all...Published on Apr 26, 2023Updated on Nov 17, 2025Product documentationManaged Trading Sub Account Feature on OKX
should Protect your trading strategies from investors Enjoy better VIP rates when more managed trading sub accounts are linked (Higher Volume) One platform to manage all their clients' funds Rules on Managed Sub Accounts Refer here (Rules on Managed Sub Accounts)Creation and Processes of Managed Trading Sub Accounts Refer here (Step by Step Guide of Managed Trading Sub Accounts)FAQGeneral Questions: 1.Published on Jun 1, 2023Updated on Apr 1, 2025Product documentationGoogle Pay – Additional Terms
Permitted Data Use We use Google Pay token data solely to complete the transaction, manage risk, and satisfy legal obligations. Aggregated or anonymised analytics may be used to improve our services. Jurisdiction Limits The Card cannot be added to Google Pay accounts registered in countries where crypto-linked cards are restricted. If you relocate, you must delete the token and re-enrol once your new address is verified.Published on Aug 8, 2025Updated on Oct 3, 2025FAQ11Apple Pay – Additional Terms
Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel. Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on Aug 8, 2025Updated on Oct 3, 2025FAQ10OKX Enhanced Liquidity Program
Note: OKX reserves the right to restrict users from accessing or taking liquidity provided through the Enhanced Liquidity Program (ELP), without prior notice and without liability. Such restrictions may be applied on a temporary or permanent basis, based on factors including but not limited to market conditions, regulatory requirements or risk management considerations.Published on Nov 26, 2025Updated on Jan 13, 2026Product documentationUSDG rewards program FAQ
Please update your app to version 6.142.0 or later to participate in this program. 6. Am I eligible to join the USDG rewards campaign? To participate in the USDG rewards campaign, you must: Complete identity verification, Connect your wallet to your Exchange account, and Be located in a region eligible for the campaign. Remaining connected ensures continuous reward accrual. 7. Which network are the USDG rewards eligible for? Rewards are currently available only for USDG held on X Layer. 8.Published on Oct 13, 2025Updated on Jan 26, 2026FAQ405What's DEX Referral program?
Get the details of your commission under the commission activity section on the Referral dashboardReferral code management Manage every detail related to your referral codes: View the commission rate of each referral code Count the total commission generated by each referral code Create new referral codes and manage existing referral codes Get the details of your commission under the Codes section on the Referral dashboardHow do I accept an invitation?How do I bind a referral code?Published on Jul 21, 2025Updated on Mar 2, 2026FAQ348Dual Investment VIP program
To ensure a better user experience, Dual Investment VIP program will be integrated into OKX platform’s VIP program. Starting from June 17, when you subscribe to Dual Investment, you’ll enjoy boosted Dual Investment rates if you’re an OKX VIP. Your exact rates will be determined by your OKX VIP level.Published on Jun 17, 2025Updated on Nov 25, 2025AnnouncementsWhat's OKX Affiliate Program?
OKX reserves the right to modify or discontinue the affiliate program and modify the terms at any time and for any reason without prior notice.Published on Sep 27, 2023Updated on Apr 2, 2026FAQ3,208