FAQ

Individual verification

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Mar 25, 20266,458
How do I verify an individual account?
Published on Sep 25, 2023Updated on Apr 6, 202631,045
Why did my identity verification fail?
Published on Sep 5, 2023Updated on Apr 10, 202611,531
How do I submit my proof of address (POA)?
Published on Sep 5, 2023Updated on Feb 12, 2026853
How long does it take to complete my identity verification?
Published on Sep 5, 2023Updated on Apr 6, 20267,025

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